Job description

Company Overview

Del Toro Insurance is an insurance franchisor focused on developing and empowering entrepreneurs within the industry. With operations in Florida and Texas, we provide a strong support ecosystem—including training, onboarding, IT, HR, and accounting—to drive the success and growth of our employees and franchisees.

Through strategic partnerships with leading insurance carriers, we offer a structured and scalable platform that fosters long-term professional development and a sustainable career path.

Job Summary:

We are seeking a professional and customer-focused Receptionist to join our team. In this role, you will be the first point of contact for clients and visitors, ensuring a welcoming and efficient front desk experience. You will also provide essential administrative support to maintain smooth office operations while playing a key role in coordinating collective activities and managing external service providers.

Responsibilities:

• Greet and assist visitors, clients, and employees with a professional and friendly demeanor.
• Answer, screen, and direct phone calls to the appropriate departments.
• Manage the front desk area to ensure it is clean, organized, and presentable.
• Handle mail distribution, deliveries, and courier services.
• Maintain office supplies inventory and assist in reordering when necessary.
• Provide administrative support such as scheduling appointments, filing, and data entry.
• Address and resolve basic inquiries or redirect complex issues to the appropriate staff.
• Coordinate activities of collective interest by managing email communications, customer interactions, and phone calls to support the company’s initiatives.
• Serve as a liaison with external service providers responsible for the upkeep of common building areas, such as air conditioning systems, elevators, and maintenance services.
• Supervise and maintain discipline in the front desk area, ensuring a professional and efficient environment by controlling access, keeping doors closed, and promoting a quiet workspace.

Qualifications:

• Fluent in English and Spanish (written and spoken preferred).
• Prior experience as a receptionist or in a customer service role (preferred)
• Strong organizational and multitasking skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Professional appearance and communication skills.
• High school diploma or equivalent.