Counselor - Crisis Worker

Arrowleaf

Posted 3 months ago

Full Time

Vienna, Illinois

In Person

Smart Summary

Responsibilities

Provide 24/7 crisis intervention and stabilization services to individuals experiencing mental health challenges. Collaborate with emergency services and medical professionals to develop safety plans and ensure continuity of care.

Qualifications

You have a Bachelor's Degree in Human Services or a related field and qualify as a Mental Health Professional. You possess skills in crisis support, knowledge of local resources, and strong communication abilities, along with basic computer and phone system navigation.

Must Have Skills for ATS

Crisis intervention

Assessment tools

Safety planning

First aid

CPR certification

Driver's license

Job Description

INTERNAL JOB POSTING Job Title: Counselor (Crisis Worker)  Home Office: Johnson County Office (JCO), Pope County Office (PCO), Alexander County Office (ACO) Hardin County Office (HCO), Massac County Office (MCO), or Union County Office (UCO). Location is dependent on office space availability.  Area of Focus: Behavioral Health  Program(s): Crisis Response and Intervention Services program (590) - The Crisis Response and Intervention Services, which are available 24/7, help people of all ages deal with immediate stressors, minimize the negative effects of physical or mental health challenges, and cope with a loss of functioning in any area of life. Immediate Supervisor: Behavioral Health Officer - Marisa Varney  Hours of Work: Full-time 40 hr./weekSunday: OffMonday: 6:00 am - 4:30 pmTuesday: 6:00 am - 4:30 pm Wednesday: 6:00 am - 4:30 pmThursday: 6:00 am - 4:30 pmFriday: OffSaturday: Off
FLAS Classification: Non-exempt  Minimum Qualifications: Bachelor’s Degree in Human Services or related field. Qualifies as a Mental Health Professional (MHP).  Skills & Knowledge: Skills in the delivery of crisis support services; knowledge of local health and human services resources; excellent written and oral communication skills; basic computer skills; ability to navigate enhanced phone system.  Special Requirements: Evening/weekend availability is required; must be 21 years of age or older; travel to off-site or community based locations is required; travel to all agency sites when appropriate; schedules evening / or weekend hours as necessary; must complete and maintain the required registry clearance and criminal fingerprint background checks; maintain First aid & CPR certification; must have a valid driver’s license and proof of vehicle liability insurance.  Job duties include, but are not limited to:
  • Crisis response on a call-in basis, primarily nights and weekends with some days. 

  • Must accept at least one crisis call per month to maintain call-in status. 
  • Provides crisis intervention to stabilize consumer’s condition by utilizing short-term crisis intervention techniques and referrals to other support services.
  • Utilizes approved screening and assessment tools to evaluate the level of risk for individuals presenting in mental health crisis and makes informed recommendations to the on-call QMHP regarding needed level of care.
  • Collaborate with emergency services, law enforcement, and medical professionals to ensure a seamless and integrated response to crisis situations.
  • Develops safety plans collaboratively with clients to leverage natural supports, ensure ongoing support, address environmental safety, and facilitate access to necessary resources. 
  • Facilitates communication externally and across agency staff/applicable programs to ensure continuity of care for individuals presenting in crisis services.
  • Maintains networking and referral contacts with other human service providers both internally and externally.
  • Completes all required forms and documentation in a timely and efficient manner.
  • Demonstrates active involvement in team/program meetings and supervision with direct supervisor.
  • Records and documents consumer treatment by following established policies and procedures.
  • Ability to screen, assess and provide interventions for consumers that are exhibiting symptoms of trauma. 
  • Follows agency policy and procedure for all reports of abuse and neglect or suspected abuse and neglect. 
 Benefit Package 
  • Professional & upward mobility opportunities 
  • Health, vision and dental insurance options available. 
  • Dental, vision and health available after 1st day of the month after 60 calendar days of employment
  • Up to $50,000 life insurance policy
  • Travel reimbursement
  • Up to 376 hours of paid time off just within your first year of employment! Includes 13 paid holidays, up to 40 hours personal time, 12 sick days, 40 hours bereavement leave, 12 vacation days (6 month probation period), and 8 hours volunteer paid time off per year.
  • Additional opportunities for compensation are available above starting salary!
Salary Range: $46,092 - $61,976 annually. 
*This is a bargaining unit, union position Log into your ADP account click on “Myself” then “Career Center” to apply! Deadline for internal applicants is May 04, 2026. Arrowleaf is committed to the full inclusion of all qualified individuals. As part of this commitment, Arrowleaf will ensure that persons with disabilities are provided reasonable accommodations unless the accommodation will impose an undue hardship. If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Human Resources. Arrowleaf is firmly committed to Equal Employment Opportunity (“EEO”) and to compliance with all Federal, State and local laws regarding it. EEO is a set of standards that make it illegal to discriminate against a job applicant or an employee because of the person’s actual or perceived race, color, religion, sex (including pregnancy and related conditions, gender identity, and sexual orientation), marital status, national origin, ancestry, age (40 or older), disability or genetic information (including family history), order of protection status, or military status or unfavorable discharge from military service. The laws apply to all types of work situations, including recruiting, hiring, disciplinary actions, terminations, promotions, pay practices, training, wages, and benefits.

Arrowleaf

Arrowleaf is the human services organization in Southern Illinois best positioned to support individuals of all ages so that they can contribute to vibrant and more robust communities. That’s because only Arrowleaf: Innovates our service offerings to best support the communities’ needs; Leads community collaboration to better support the success of each individual we work with; and Contributes to community prosperity and tracks economic impact. Mission: Arrowleaf’s mission is to help all Southern Illinoisans reach their full potential. We provide resources and opportunities that support individuals of all ages so they can thrive, make our communities more vibrant, and build economic prosperity that benefits everyone. Vision: We envision a Southern Illinois where all individuals are contributing to a community that is safe and vibrant for everyone. This Institution is an Equal Opportunity Employer Selection of employees for Arrowleaf shall be performed in such a manner as to ensure equal consideration of all qualified applicants. Qualified applicants will receive consideration without regard to age, race, color, religion, sex, sexual orientation, gender identity, genetic information, disability, marital status, protected veteran status or national origin.
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