Administrative Coordinator 

Summary:  The Early Childhood Supports and Services (ECSS) Administrative Coordinator is responsible for supporting the Child & Youth Team at engaging, supporting, and retaining ECSS and child/youth clients and their families as well as administratively supporting the Child & Youth Program Director with program management. The duties of this position are entry level, with direct supervision from an experienced Licensed Mental Health Professional. 

Position Type: Full Time, Non-Exempt

Essential Functions:

• Assures client confidentiality and security of files 
• Enters data in computer database and runs needed reports 
• Handles routine correspondence, opens mail and handles mail outs and postage
• Responsible for inventory records 
• Coordinates office supply procurement
• Answers multi-line telephone and directs calls to proper person, taking messages as needed; welcomes clients and visitors and assists with their needs 
• Maintains office area in a clean and orderly fashion
• Attends all required training and meetings 
• Enter, update, and maintain accurate data in computer systems and databases
• Review data for errors, inconsistencies, or missing information and make necessary corrections
• Follow established data entry procedures and quality standards
• Use data entry software, spreadsheets, and other office tools efficiently
• Collaborate with team members to resolve discrepancies or improve processes
• Use data entry software, spreadsheets, and other office tools efficiently (if applicable)
• Assist Child & Youth Director with ongoing specialized assignments, complex projects and other duties as directed
• Ensure initial intake documentation is completed accurately and entered into electronic health record
• Conduct screenings and ensure completion of initial intake documentation
• Perform routine administrative tasks such as filing, copying, faxing, etc.
• Manage all clinical appointments
• Perform routine administrative tasks such as filing, copying, faxing, etc.
• Ensure timely updates and data entry to keep records current

Competencies:

1. Communication Proficiency
2. Accountability for Others
3. Balanced Decision Making
4. Leading Others
5. Flexibility
6. Initiative
7. Analysis of Data
8. Problem Management

Supervisory Responsibility: No

Required Education and Experience: Bachelor’s Degree or High School Diploma is required. Must be proficient in standard office procedures and have experience working in all Microsoft Office software. Must have experience in basic accounting principles.

Physical Demands:

While performing the duties of this job, the employee is frequently required to stand; walk; sit, use hands, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. While performing the duties of this job, the employee can sometimes be exposed to weather conditions. The noise level in the work environment is usually moderate. 

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Equal Opportunity and Affirmative Action employer, Volunteers of America South Central Louisiana, Inc. considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any legally protected status. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.