Works closely with department management and staff on assigned projects and daily tasks.

Collects required information and formats into appropriate media.

Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate personnel; takes messages as needed; greets and assists office visitors.

Receives and responds to requests for records and information; provides information in accordance with department policies and procedures.

Provides professional and courteous customer service at all times.

Performs general clerical work as required, including but not limited to typing reports and correspondence, copying and filing documents, entering and retrieving computer data, sending and receiving faxes, maintaining logs and lists, etc.

Performs all other related duties as required.