Comfort Inn & Suites - Night Auditor
Lenox Hotel
Comfort Inn & Suites - Night Auditor
Lenox Hotel
Posted 3 months ago
Full Time
Revere, Massachusetts
In Person
Smart Summary
Responsibilities
The Night Auditor manages overnight front desk operations, providing guest services and ensuring a secure environment. They are responsible for performing nightly audit procedures and basic accounting tasks to transition the hotel into the morning shift.
Qualifications
You have at least one year of hotel front desk or accounting experience, coupled with strong customer service and communication skills. You are comfortable working independently overnight and possess a basic understanding of accounting principles or are eager to learn them.
Must Have Skills for ATS
customer service
accounting
Job Description
Night Auditor (Full-Time)
Comfort Inn & Suites Boston Logan International Airport
The award-winning Comfort Inn & Suites Boston Logan International Airport is dedicated to delivering an exceptional guest experience. Recognized with the Gold Award by Choice Hotels International, we take pride in our personalized guest service, pristine accommodations, and complimentary hot breakfast buffet and 24-hour airport shuttle. Conveniently located just three miles from Boston Logan International Airport, one mile from Revere Beach—America’s first public beach, and minutes from downtown Boston, our hotel is an ideal destination for both business and leisure travelers.
Position Summary
As a Night Auditor, you are the face of the hotel during overnight hours, ensuring our guests feel welcomed, supported, and secure while enjoying a peaceful night’s rest. This role blends guest service excellence with front desk operations and basic accounting responsibilities. You’ll set the tone for the day ahead by transitioning the hotel smoothly into the morning with a positive attitude and a warm smile.
Night Auditors are empowered to resolve guest concerns independently and play a vital role in upholding our high standards of service overnight.
Key Responsibilities
- Provide a friendly and professional welcome to guests during overnight hours
- Assist guests with hotel information and local area recommendations
- Perform nightly audit procedures and basic accounting tasks accurately
- Resolve guest concerns promptly and efficiently with sound judgment
- Maintain a clean, organized, and secure front desk environment
- Prepare reports and ensure a smooth transition to the morning shift
Schedule
- Overnight shift: 11:00 PM – 7:00 AM
- Weekends and holidays may be required
Qualifications
- Previous hotel front desk or accounting experience preferred (minimum 1 year)
- Strong customer service and communication skills
- Comfortable working independently overnight
- Basic understanding of accounting or willingness to learn
Physical Requirements
- Ability to stand for up to six (6) hours at a time
- Ability to lift up to 25 lbs
Lenox Hotel
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