Salon & Spa Coordinator

Gene Juarez Salons & Spas

Posted 3 months ago

Full Time

Redmond, Washington

In Person

Smart Summary

Responsibilities

The coordinator welcomes guests, manages the check-out process, and ensures a clean, welcoming salon environment. They also provide critical behind-the-scenes support by preparing linens and managing retail stock.

Qualifications

You will be responsible for ensuring a positive guest experience by providing critical behind-the-scenes support, including customer service, cashiering, and maintaining a clean and organized environment. You should be able to anticipate guest needs, maintain accuracy in transactions, and adapt to a fast-paced setting with open scheduling availability, including evenings and weekends.

Must Have Skills for ATS

MAST Permit

Job Description

At Gene Juarez, we believe that a positive guest experience has the power to transform someone's entire day. The Salon & Spa Coordinator is an integral part of this team effort, ensuring that each guest feels welcome through their in-person interactions and through providing consistent critical behind-the-scenes support.

This position is for our Redmond location and is full-time. 
 

We offer GJ team members:

  • Amazing discounts on services and products
  • Consistent scheduling
  • Job variety to deepen your experience in customer service, cashiering, basic merchandising, and problem-solving
  • Pathway for growth and career development within the company
  • Comprehensive benefits package
    • Part-Time employees are able to enroll in our company’s 401k plan. In their first year, employees accrue 1 hour of Paid Time Off (PTO) for every 30 hours worked.
    • For more detailed information about our benefit offerings, click here!

Compensation Information

$17.13 - $19.00 per hour 
 

What you'll do:

  • Welcome and assist our guests. We want our guests to know from the moment they step in the door we are delighted they've chosen GJ and we're here to make their experience great.
  • Support our artists so they have what they need to provide the best experience. We support them primarily by helping prepare clean linens and supplies used during services.
  • Promote a warm, clean environment for our guests to enjoy. We pride ourselves in keeping all areas of our salon, including our lobby, dressing rooms, retail shelves, and restrooms, clean for our guests from open to close.
  • Assist with replacement of retail stock and signage. You'll help with the organization and placement of our incoming shipments (with help!)
  • Engage with guests during check-out. We see check-out as more than just taking accurate payment, but also our last chance to connect with the guest, ensure they had a great time, and invite them to return.

While this isn't an exhaustive list, all tasks of this position generally fall into these accomplishing these goals.
 

We are eager to receive applications from candidates who:

  • If age 18+, have or are willing to obtain a Class 12 or 13 MAST Permit. If you do not have one, we will set you up with the required training.
  • Like to get stuff done and pivot in a fast-paced environment.
  • Know how to anticipate the needs of guests and exceed expectations
  • Pride themselves on detail and accuracy
  • Are resilient and able to respond professionally to situations in-the-moment
  • Thrive off organization, keeping things clean, and you're okay with a few repetitive tasks
  • Have a knack for learning about lots of changing products, services, and promotions quickly (and being able to implement this information)
  • Have a positive, can-do attitude
  • Open scheduling availability is a must. Many of our shifts are during evenings and weekends, and we are often busiest around the holidays.
  • This position involves a lot of being on your feet, whether that's standing or walking around. Accommodation may be available for those with disabilities.
  • We may need you to lift moderately heavy objects from time to time. We need you to be able to lift up to 35 lbs. without assistance, and up to 50 pounds with assistance.

As part of our standard hiring process for new employees, employment with Gene Juarez Salons & Spas will be contingent upon successful completion of a background check. Gene Juarez Salons & Spas is an equal opportunity employer.

Gene Juarez Salons & Spas

Gene Juarez is the Pacific Northwest's premier luxury salon and spa brand, with 13 full-service locations and a team of over 450 expert beauty and wellness professionals. Serving nearly 300,000 guests, we deliver elevated hair, skin, body, and nail services designed to inspire confidence and celebrate individuality. Founded in 1971 by visionary stylist Gene Juarez, the brand began with a simple vision: to help people look and feel their best. More than 50 years later, that vision drives everything we do—setting the standard for artistry, innovation, and personalized guest experiences in beauty and wellness.
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