Customer Itinerary Specialist

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Triptasticadventures

Posted 3 months ago

Full Time

Nashville, Tennessee

Fully Remote

Smart Summary

Responsibilities

Coordinate customized travel arrangements including lodging, transportation, and activities for clients. Maintain professional communication and ensure all reservation details are accurate and up to date.

Qualifications

You are a highly organized and detail-oriented individual with strong written and verbal communication skills in English. You are comfortable working independently in a remote setting while maintaining clear communication with clients and a collaborative team, and you possess reliable internet access and a smartphone.

Must Have Skills for ATS

Customer Service

Job Description

Role Overview
Our company is increasing its remote team and is seeking candidates who thrive with assisting clients while managing a variety of tasks. In this role, you will help coordinate reservations and related arrangements such as lodging, activities, transportation, and event-related services.

This opportunity is an ideal fit for candidates who are organized, communicate clearly, and are comfortable working independently in a remote setting while staying connected with a collaborative team.

Primary Responsibilities
Support clients by organizing and coordinating customized service arrangements
Research and review available options to match client needs and preferences
Secure and verify reservations to ensure details are accurate
Maintain professional communication through phone and email
Assist with schedule updates, adjustments, and general service inquiries
Keep client information and documentation organized and up to date
Participate in training sessions

What We Provide
Fully remote
Flexible scheduling
Ongoing training and learning resources
Supportive team environment

Qualifications
Must be authorized to work in the United States, United Kingdom, Mexico, Australia, or Spain
Must be at least 18 years old
Strong written and verbal communication skills in English
Reliable internet access and smartphone (computer is also highly recommended)
Attention to detail a plus

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Triptasticadventures

As a passionate entrepreneur, certified travel advisor, and experienced mentor, I thrive on helping others unlock new possibilities—whether it’s through unforgettable travel experiences or building their own remote businesses. With over 25 years of experience across administration, accounting, education, healthcare, and client service, I bring a unique blend of professionalism, heart, and strategic insight to everything I do. I specialize in curating personalized travel experiences for my clients and mentoring aspiring travel agents who want to launch flexible, rewarding careers. I believe in the power of connection, meaningful service, and creating opportunities that change lives. Based in Alabama, I am proud to mentor others nationwide and around the world and provide guidance backed by industry certifications, real-world experience, and a commitment to excellence. Let’s connect—whether you're planning your next adventure or dreaming of starting your own.
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