Customer Itinerary Success Planner

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Triptasticadventures

Posted 3 months ago

Full Time

Jacksonville, Florida

Fully Remote

Smart Summary

Responsibilities

Coordinate personalized service arrangements including accommodations, transportation, and activities for clients. Manage reservations, research options, and maintain accurate documentation while providing professional communication.

Qualifications

You possess strong customer service skills and excellent written and verbal communication abilities in English. You are comfortable working independently in a remote setting, managing multiple responsibilities, and coordinating client reservations for services like accommodations and transportation.

Must Have Skills for ATS

Customer Service

Job Description

Role Overview
We are seeking candidates to expand our remote team and are seeking customer-centered individuals who enjoy supporting clients and managing multiple responsibilities. In this role, you will assist with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This opportunity is ideal for applicants who are organized, communicate effectively, and are comfortable working independently in a remote environment while collaborating with a distributed team.

Key Responsibilities
Assist clients with coordinating personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Maintain accurate records and documentation
Complete required training

What We Offer
100% remote setting
Flexible scheduling options
Ongoing training and professional development
Collaborative team environment

Qualifications
Authorized to work in the US, UK, Mexico, Australia, or Spain
Strong written and verbal English communication skills
Reliable internet connection and smartphone (computer strongly recommended)
Strong customer service skills 

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Triptasticadventures

As a passionate entrepreneur, certified travel advisor, and experienced mentor, I thrive on helping others unlock new possibilities—whether it’s through unforgettable travel experiences or building their own remote businesses. With over 25 years of experience across administration, accounting, education, healthcare, and client service, I bring a unique blend of professionalism, heart, and strategic insight to everything I do. I specialize in curating personalized travel experiences for my clients and mentoring aspiring travel agents who want to launch flexible, rewarding careers. I believe in the power of connection, meaningful service, and creating opportunities that change lives. Based in Alabama, I am proud to mentor others nationwide and around the world and provide guidance backed by industry certifications, real-world experience, and a commitment to excellence. Let’s connect—whether you're planning your next adventure or dreaming of starting your own.
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