Guest Services Associate

Emory Healthcare

Posted 3 months ago

Full Time

Atlanta, Georgia

In Person

Smart Summary

Responsibilities

The associate provides a welcoming environment by greeting guests and providing wayfinding directions within the facility. They also handle incoming calls and maintain the aesthetic appearance of the lobby areas.

Qualifications

You have a high school diploma or equivalent. You are responsible for providing a welcoming and supportive environment for all people entering assigned areas, including greeting guests, providing wayfinding information, and responding to incoming calls.

Job Description

Overview

Be inspired. Be valued. Belong. 

At Emory Healthcare we fuel your professional journey with better benefits, valuable resources, ongoing mentorship and leadership programs for all types of jobs, and a supportive environment that enables you to reach new heights in your career and be what you want to be.  We provide:

  • Comprehensive health benefits that start day 1
  • Student Loan Repayment Assistance & Reimbursement Programs
  • Family-focused benefits
  • Wellness incentives

Ongoing mentorship, development, leadership programs...and more!

Description

RESPONSIBILITIES:

  • Provides a welcoming and supportive environment for all people entering assigned areas
  • Provides paging for emergency situations
  • Greets and acknowledges all patients, guests and employees entering facilities with a smile and appropriate salutation (good morning, good afternoon, good evening)
  • Provides wayfinding information to all guests, including specifics directions to each department within the facility
  • Communicates services and capabilities of each facility
  • Responds to incoming calls for directions and related information promptly, effectively, courteously
  • Provides coverage as needed for the front desk and lobby
  • Maintains, rearranges, orders, and waters flowers for lobbies and other designated areas.

MINIMUM QUALIFICATIONS

  • A high school diploma or equivalent.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Emory Healthcare is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. Please contact Emory Healthcare’s Human Resources at careers@emoryhealthcare.org. Please note that one week's advance notice is preferred.

Emory Healthcare

At Emory Healthcare, we deliver world-class patient care, drive cutting-edge research and foster a culture of excellence and compassion. Our teams combine expertise, innovation and humanity to improve lives every day — inside the hospital and beyond.
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