Medical Receptionist
Full-Time | $17–$20/hour | Monday–Friday 8am-5pm
Location: Joliet, IL 60435About Pain & Spine Institute (PSI)Pain & Spine Institute (PSI) is a multidisciplinary pain practice serving Northwest Indiana and the greater Chicago area. Our physicians specialize in interventional pain management—offering diagnostic nerve blocks, spinal injections, implantable neuromodulation, and regenerative therapies. Guided by a patient-first philosophy, we emphasize compassionate communication, individualized care, and innovation in pain medicine.

The Opportunity
As a Medical Receptionist at PSI, you’ll be the first point of contact for our patients—greeting visitors, coordinating front desk operations, and maintaining accurate records. Your attention to detail and empathy will help ensure efficient patient flow and a welcoming environment that reflects PSI’s commitment to quality care.

What You’ll Do
Patient Experience & Administrative Support

Greet and check patients in and out, ensuring a positive, professional first impression.
Register patients, collect co-pays and deposits, and prepare required documents (new patient forms, insurance cards, privacy notices).
Schedule appointments, answer phones, and direct calls in a friendly, efficient manner.
Maintain confidentiality and security of patient records while ensuring charts are properly organized and updated.

Clinical Coordination

Prepare examination rooms and assist with documentation such as medical histories, vitals, and test results.
Ensure compliance with healthcare regulations, including HIPAA and OSHA.
Maintain supplies, cleanliness, and readiness of the facility environment.

Team Support & Compliance

Interact professionally with physicians and staff to promote a supportive and collaborative environment.
Complete required annual training and adhere to facility guidelines and safety protocols.
Perform additional administrative duties as assigned.

You’ll Thrive in This Role If You…

Bring warmth, professionalism, and strong communication skills to every interaction.
Are organized, detail-oriented, and capable of managing multiple tasks in a busy clinical setting.
Take pride in maintaining confidentiality and supporting efficient patient care.
Enjoy being part of a compassionate, team-oriented environment.

Qualifications

High school diploma or GED required.
Minimum 1 year in an administrative role; prior healthcare experience preferred.
Strong verbal, written, and interpersonal communication.
Able to sit, stand, or walk for extended periods; lift up to 25 lbs; use hands for routine office tasks; and communicate clearly with proper visual focus.
Proficiency in Microsoft Office Suite.
Excellent organization and attention to detail.
Familiarity with medical terminology and recordkeeping practices.
Ability to work independently and maintain confidentiality.

What We Offer

Health, Dental & Vision Insurance
Life & AD&D Insurance
Health Savings Account (HSA)
Retirement Savings Program
LifeMart Employee Discount Program
Health Management Tools
Employee Assistance Program (EAP)
Emergency Travel Assistance Program
Paid Time Off (PTO)
Company-Paid Holidays
Bonusly (Employee Recognition Platform)
DailyPay (On-Demand Pay Access)

Ready to Make a Difference?
If you’re passionate about providing exceptional service and want to be part of a mission-driven clinic improving lives through advanced pain care, we’d love to hear from you.
Apply today and help patients take their first step toward healing.

An Equal Opportunity Employer

We do not discriminate based on race, color, religion, national origin, sex, age, disability, genetic information, or any other status protected by law or regulation. It is our intention that all qualified applicants are given equal opportunity and that selection decisions be based on job-related factors.

YOUR PAIN RELIEF IS OUR PASSION Colorado Pain Care treats each patient with the same care we would want for our own family. Founded on the promise of H.O.P.E., we provide honest, objective, personalized, and compassionate care from the area’s top physicians and providers. Our award-winning team of pain specialists provides comprehensive treatment for chronic and acute pain using state-of-the-art techniques and diagnostic tools. We offer friendly evaluation, effective treatment, and follow-up care for a variety of pain conditions such as herniated discs and complex regional pain syndrome (RSD, Causalgia). We also offer promising and cutting-edge options like stem cell and regenerative therapies. Dr. Jason Krutsch, Dr. Robert Moghim, and our team of nurse practitioners are among the best in their field of pain management. This team conducts cutting-edge diagnostics and testing that is enhanced by our affiliations with some of the areas best laboratories, hospitals, and award-winning specialists. Colorado Pain Care treats each patient with an interdisciplinary approach that is critical to our patient’s relief from pain. We examine the physical, functional, emotional, and psychological needs of the patient, and are able to craft an individualized treatment plan based on their needs. Disclaimer: The information contained on this site or within this medium does not constitute medical advice, nor does reading or accessing this information create a patient-provider relationship. Comments, pictures or videos that you post will be shared with all visitors to this page. The comments, pictures, videos and related features may not be governed by HIPAA and you should be cautious about posting any of your private health information.

Medical Receptionist

Medical Receptionist

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