The Hilton Garden Inn in Napa is seeking a full time Guest Service Agent (Front Desk/Reception) to be able to work 3pm - 11pm, including weekends. Must be able to work holidays that fall on regular scheduled days.  

Qualified applicants will have excellent and clear communication skills with a passion for customer service. Prior hotel front desk experience helpful.

Qualifications: • Up- beat pleasant personality with an ability to assist a wide variety of personalities • Ability to multi-task: answer phones, greet guests, direct people • A good knowledge of Napa County to assist guest with driving directions, wineries, restaurant recommendations, shopping, transportation, etc.       

Responsibilities: • Greeting guests with a smile upon arrival or departure • Answering telephones, taking reservations, directions • Cashiering and Concierge services • Ability to fulfill guests requests such as wake up calls, forgotten amenities • Ability to listen to guest concerns and document any maintenance issues or special requests brought to your attention    

Reneson offers great medical/dental/vision/life insurance, 401k with matching, vacatin, sick and holiday pay, and Hilton worldwide discounts! Pay is $21.50 per hour.

Apply online at www.renesonhotels.com