Mission:

The Intern supports IDEA’s mission by contributing to day-to-day team operations, project execution, and administrative priorities while developing foundational professional skills in a collaborative work environment.

Location:

This is a part-time hybrid position based in Texas with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate.

Travel Expectations:    

Travel to IDEA training events or step-back may be required.

 What You’ll Do – Accountabilities

 Essential Duties:

• Support assigned team with daily operational, administrative, and project-related tasks.
• Assist with organizing, tracking, and maintaining information relevant to team priorities.
• Prepare summaries, reports, presentations, or materials to support team initiatives.
• Support special projects and follow-up activities as assigned.

Additional Duties and Responsibilities:

• Conduct in-field recruitment to fill open seats across grade levels, including community outreach, calls to prospective families, event tabling, and occasional travel. 

• Collaborate with Enrollment Managers to develop, execute, and track monthly recruitment plans with measurable goals. 

• Support families with application, registration, and re-registration using the STREAM platform. 

• Partner with enrollment, operations, and campus teams to drive timely completion of registration and re-registration requirements. 

• Assist with collection of missing documentation and conduct home visits as needed to ensure enrollment completion. 

• Support compliance audits and ensure accurate recordkeeping. 

• Guide new and returning families through enrollment, registration, and re-registration processes, ensuring clarity and completion by deadlines 

• Provide administrative and project support, including planning, logistics, data entry, reporting, and communication development. 

Knowledge and Skills – Competencies

• Make Strategic Decisions: This team member makes informed decisions by gathering reliable information, asking clarifying questions, and evaluating multiple options. They thoughtfully align their choices with team objectives, current responsibilities, and the broader mission of the organization.

• Manage Work and Teams: This team member sets clear, measurable goals and regularly reflects on progress, adjusting actions as needed. They prioritize work aligned with their goals using a task management system and consistently meet deadlines through effective time management.

• Grow Self and Others: This team member demonstrates self-awareness by actively seeking and thoughtfully responding to feedback with curiosity and a growth mindset. They identify development areas, implement feedback when appropriate, and pursue opportunities to build their knowledge and skills.

• Build a Culture of Trust:  This team member consistently demonstrates self-awareness and emotional intelligence, fostering psychological safety and trust within the team. They build respectful, reliable relationships and engage in direct, compassionate feedback, supporting a culture of honesty and mutual respect.

• Communicate Deliberately: This team member communicates clearly and professionally, delivering concise messages tailored to their audience. They actively listen, engage in dialogue by asking and clarifying questions, and follow up to ensure shared understanding in both individual and group settings.

• Commitment:  May 2025 – August 2025
• Location: Live within an existing IDEA Texas Region
• Compensation: $10.00-$12.00 per hour depending on region
• Schedule:  Tuesdays-Saturdays 

Required experience:

·          Knowledge in Excel, PowerPoint, and Word

·          Strong customer service skills

·          Multi-task oriented

Preferred experience:

·          High School Diploma, associate or bachelor's Degree preferred

·          Planning and organizing skills

·          Interpersonal, relationship building skills

·          Has propensity for actions, willing to make mistakes by doing in order to learn and improve quickly

Physical Requirements:

·          Must be able to sit for extended periods of time without being able to leave the work area

·          Must be able to work independently with minimal supervision

·          Must be able to lift and carry or otherwise move 15 pounds (occasionally)