Lobby Houseperson | Fairfield Inn Harrisburg International Airport

SHANER

Posted 3 months ago

Full Time

Middletown, Pennsylvania

In Person

Smart Summary

Responsibilities

Maintain cleanliness and quality standards in hotel public areas and assigned spaces. Handle guest requests and complaints while reporting maintenance deficiencies to management.

Qualifications

You have at least one year of cleaning experience, with previous hotel experience being a plus. You are able to communicate effectively with guests and colleagues and possess knowledge of proper chemical handling. Bilingual English/Spanish skills are also beneficial for this role.

Must Have Skills for ATS

chemical handling

Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts. 
  • Handle guest complaints ensuring guest satisfaction. 
  • Maintains standards of quality and cleanliness throughout daily assignments. 
  • Observes all house and safety rules, housekeeping procedures, and security procedures. 
  • Cleans and services assigned public spaces according to franchise and hotel standards. 
  • Returns and restocks cart at end of shift. 
  • Complete additional deep cleaning / seasonal cleaning functions as scheduled.
  • Other duties as assigned.
Responsibilities Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.  Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.  Ensures the confidentiality and security of all guest rooms.  Qualifications
  • Minimum one year cleaning experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. 
  • Knowledge of proper chemical handling.
  • Bilingual English/Spanish a plus.

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries.  We partner with the top Hospitality Brands including independent locations as well.  We provide a variety of services for investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management.  You can find out more by visiting our website, www.shanercorp.com!  


Shaner Hotels has an amazing opportunity at our Harrisburg Fairfield Inn & Suites. Located adjacent the terminal of Harrisburg International Airport, the Fairfield Inn & Suites is the perfect location for your career to begin in Central Pennsylvania.  Featuring 123 spacious guest rooms, the Fairfield Inn is the closest hotel to the airport.  The property features a complimentary breakfast, fitness center, meeting space and a lobby lounge serving lunch, dinner, and cocktails.

SHANER

Headquartered in State College, Pa., Shaner Hotels is part of the Shaner Companies, a diversified, privately held company that owns and operates investments in the lodging, investment, energy and professional service sectors. Shaner Hotels is a developer/owner/operator that currently owns and manages 60+ hotels in the United States, Italy, Greece and the Bahamas under the Marriott, IHG, Hilton and Choice brands as well as some independent properties.
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