Office Services Specialist

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HOSPICE OF SURRY COUNTY

Posted 3 months ago

Full Time

Dobson, North Carolina

In Person

Smart Summary

Responsibilities

Serve as the first point of contact for visitors and families while managing phone calls and administrative tasks. Support the clinical team through coordination, documentation, and supply tracking to ensure a welcoming environment.

Qualifications

You have strong organizational and multitasking skills, with the ability to communicate clearly and professionally. Previous healthcare administrative experience is preferred, along with a calm and compassionate demeanor to support patients, families, and the clinical team.

Must Have Skills for ATS

Healthcare administrative experience

Job Description

Team Desk Secretary
Woltz Hospice Home | Dobson, NC

 Every Patient. Every Family. Every Time.

At Mountain Valley Hospice, what we do is personal, for the patients and families we serve, and for those of us who choose this work. Our inpatient hospice homes are places of comfort, dignity, and compassion during some of life’s most important moments.

We are seeking a Team Desk Secretary to support our clinical team at the Woltz Hospice Home on weekends.

This role is essential to keeping the unit running smoothly, supporting communication, organization, and the overall experience for patients, families, and visitors.

What You’ll Do

  • Serve as the first point of contact for visitors, patients, and families
  • Answer phones and direct calls appropriately
  • Support the clinical team with administrative tasks and coordination
  • Maintain accurate records and documentation
  • Assist with scheduling, supply tracking, and general office support
  • Help ensure a calm, organized, and welcoming environment


What We’re Looking For

  • Previous healthcare administrative experience preferred
  • Strong organizational and multitasking skills
  • Professional, calm, and compassionate presence
  • Ability to communicate clearly with patients, families, and team members


 Why This Role Matters

This position plays a key role in supporting both the clinical team and the families we serve. Often, you are the first interaction someone has when they walk through our doors—and that matters.

At Mountain Valley, we are committed to providing an environment of mutual respect with a diverse workforce; we make staffing decisions based on knowledge, skills and abilities. Mountain Valley Hospice is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived, race, religion, color, sex (including pregnancy and gender identity), sexual orientation, parental status, national origin, age, disability, family medical history or genetic information, political affiliation, military service, any other non-merit based factor or any other characteristic protected by applicable federal, state or local laws.

H

HOSPICE OF SURRY COUNTY

Mountain Valley is a nonprofit hospice and palliative care organization providing high quality end-of-life care in 18 counties from 9 locations in North Carolina and Virginia. Through its team of hospice professionals and specially-trained volunteers, Mountain Valley addresses the growing need for compassionate care, with offices in Mount Airy, Yadkinville, Elkin, and Pilot Mountain, NC; and in Galax and Martinsville. Mountain Valley is your local hospice and palliative care organization specializing in serious illness care for terminally ill patients and their families in 18 counties from 12 locations in North Carolina and Southern Virginia. Special programs include advanced cardiac care, advanced lung care, We Honor Veterans, and Love's PEAK pediatric care. Mountain Valley also offers bereavement programs and additional grief support resources.
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