Description

TITLE: Treasury Management Associate

DEPARTMENT: 921 – Treasury Management

JOB SUMMARY:

The Treasury Management Associate is responsible for supporting the Treasury Management team by performing a variety of support functions with the highest level of client service. This position will prepare monthly reports and other various documentation to meet the needs of the TM team and clients.  

ESSENTIAL FUNCTIONS:

• Provide prompt, courteous and excellent service to both internal and external clients on a consistent basis.
• Assist team members and clients with various inquiries and provide solutions.
• Review implementation checklists and ensure documents are complete and accurate according to policy and procedures. 
• Prepare agreements and documentation accurately for new TM client implementation.
• Set-up new deposit accounts for commercial clients. This will include preparing signature cards, ordering checks, deposit tickets and deposit stamps.
• Prepare and maintain various documents and reports; sort and file the documentation accordingly.
• Process daily exception reports and contact clients for resolution as needed.
• Train clients on treasury management solutions.
• Comply with all company or regulatory policies, procedures and requirements applicable to this position.
• Foster and preserve a culture of inclusion.
• Additional duties and responsibilities may be required to support the company’s mission, vision and values. 

QUALIFICATIONS:

• High school diploma or GED. Associate or bachelor's degree preferred.
• Experience in sales support or customer service.
• Previous banking or financial services experience preferred.
• Ability to work with Microsoft office products including Word, Excel, PowerPoint.
• Strong verbal, written and interpersonal communication skills.

WORKING CONDITIONS:

• Duties are performed in a professional office environment.

At QCR Holdings, Inc. we are committed to fostering and preserving a culture of inclusion and strongly believe that it's our differences - of all kinds - that make our company and our communities better and stronger.

QCR Holdings, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or other protected class status.

It is the policy of QCR Holdings, Inc. to comply with the Americans with Disabilities Act by providing reasonable accommodations to enable qualified individuals with disabilities to access the job application and interview process, to perform the essential functions of the job, and to receive equal access to other benefits and privileges of employment.