Description

To present The CDL Schools / Troops Into Transportation (TCDLS/T2T) program to qualified prospective students by means of personal interviews and business to business contact.  

Duties and Responsibilities: 

• Responsible for creating new lead contacts from inbound calls or walk in customers 
• Support admissions team with the objective of assisting prospective customers join the CDL
  program 
• Greet all new/prospective students and guests
• Application data entry and upload/scan submission to admissions panel
• Submit loan documents to the Finance department for processing
• Enter all in person or over the phone appointment show and no-show data
• Responsible for maintaining the enrollment log, collecting additional payment, and
  application fees
• Support class coordinator by preparing training rosters, students schedules, and in-house appointments with reps or other team members
• Collect and maintain required student documents for building student files (paper and
  electronic)
• Provide administrative and appointment setting support to the admissions / recruiting team
• Conduct outbound call confirmations, text messages, and other electronic communications to support positive show rates and admissions / recruiting team 
• Must be able to attend and participate in meetings/conferences as scheduled within the district, state, and other states
• Other duties as assigned 

Requirements

Education and Certifications:  High School Diploma or equivalent 

Skills and Qualifications: 

• Excellent communication and interpersonal skills 
• Excellent organizations skills and attention to detail 
• Strong and analytical and problem-solving skills 
• Excellent time management skills 
• Strong proficiency with computer and web-based programs / software 
• Proficient computer skills with Microsoft Office and Web Based CRM 
• Strong Customer service over the phone and in person