Customer Service / Front Desk SR

TruFit Athletic Clubs

Posted 3 months ago

Full Time

Universal City, Texas

In Person

Smart Summary

Responsibilities

Welcome and check in members while providing information regarding memberships, amenities, and services. Maintain a clean and organized front desk area to ensure a professional environment.

Qualifications

You have previous front desk experience and a high school diploma or GED. You are proficient in Microsoft Office and possess strong communication skills, with a friendly and outgoing personality. Flexibility to work evenings and weekends is also required.

Must Have Skills for ATS

Microsoft Office

Spanish

Job Description

Description

Front Desk Team Member

Why Join TruFit Athletic Clubs?

- Competitive Compensation & Benefits: Including healthcare coverage for all teammates, 401(k) plans, and more.

- Career Growth Opportunities: From front-line roles to management positions, we support your professional development.

- Inclusive Work Environment: Join a team that values integrity, service, courage, responsibility, and passion.

- Complimentary TruFit Membership: All teammates enjoy a free membership to stay healthy and live what we believe!

- Discounted Personal Training: Personal training sessions are just $15 to help you reach your fitness goals.

Key Responsibilities

- Welcome and check in members with a positive and professional demeanor.

- Answer questions about memberships, amenities, and services.

- Maintain a clean and organized front desk area.

Qualifications

- Friendly and outgoing personality with strong communication skills.

- Basic computer and customer service experience preferred.

- Ability to multitask in a fast-paced environment.

About TruFit Athletic Clubs

At TruFit Athletic Clubs, we’re a mission-driven team committed to helping people become the best version of themselves. With over 40 locations and growing, we provide high-value, low-cost fitness experiences backed by a culture of excellence and personal accountability.

We believe in living our values every day:

- Integrity – We do what’s right, not what’s easy.

- Service – We put our teammates and members first in every interaction.

- Courage – We lead with strength, even in uncertainty.

- Responsibility – We take ownership of our roles, results, and relationships.

- Passion – We bring energy, purpose, and positivity to every space we enter.

From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships.

Whether you're just starting your career or looking to grow into leadership, we offer clear development paths, full-time and part-time opportunities, and a team environment that supports your goals.

Requirements

  • High School Diploma or GED required.
  • Schedule flexibility to include evenings and weekends.
  • Previous front desk experience.
  • Proficient in Microsoft Office.
  • ** We are seeking candidates with flexible availability, including evenings and weekends, and bilingual Spanish-speaking skills.

Integrity | Service | Courage | Responsibility | Passion. We are proud to be an equal opportunity employer.

TruFit Athletic Clubs

Tru Fit is locally led by a hands-on ownership team committed and determined in combining years of industry experience to ensure stability & foundational strength. As a company, our interest & operation is grounded in convenience, safety & quality. We understand value and experience are interchangeable. Its our daily goal to earn & keep your membership business by consistently providing elite programming, relevant dependable services & customized athletic facilities.
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