Business Process Analyst

General Dynamics Information Technology

Posted 3 months ago

Internship

Rockville, Maryland

Remote OK

Smart Summary

Responsibilities

Assist with workflow analysis, milestone tracking, and change management activities for the IHS Electronic Health Records Modernization program. Support the collection of business process data and the preparation of project reports and presentations for leadership.

Qualifications

You are currently pursuing or have recently completed a bachelor's degree in a related field and are interested in business process analysis. You possess strong analytical and problem-solving skills, attention to detail, and the ability to learn new systems and collaborate effectively.

Must Have Skills for ATS

Analytics

Business Reporting

Data Analysis

Data Reporting

Report Analysis

Job Description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

SSBI (T5)

Job Family:

Interns

Job Qualifications:

Skills:

Analytics, Business Reporting, Data Analysis, Data Reporting, Report Analysis

Certifications:

None

Experience:

0 + years of related experience

US Citizenship Required:

No

Job Description:

BUSINESS PROCESS ANALYST

Job Posting Title:
Business Process Analyst – Intern – Remote!

Job Description Summary:
We are GDIT. As one of the largest IT and mission services providers to the government, we own our opportunities to better enable healthcare organizations to identify theirs.
You can make GDIT your place. You make it your own by turning obstacles into action. By owning your opportunity at GDIT, you’ll support the technologies and services that millions of healthcare professionals depend on every day.

Our work depends on a Business Process Analyst – Intern joining our team to support the Indian Health Service (IHS) Electronic Health Records Modernization (EHRM) program. As a Business Process Analyst – Intern, you will assist with workflow analysis, milestone tracking, reporting, data collection, and change management activities across technical, clinical, and PMO teams.

HOW A BUSINESS PROCESS ANALYST – INTERN WILL MAKE AN IMPACT:
• Assist in analyzing business processes and workflows under the guidance of senior analysts or project leads.
• Support milestone tracking, documentation updates, and workflow monitoring during development and implementation phases.
• Help coordinate communications across technical, clinical, and operational teams to ensure alignment on tasks and updates.
• Contribute to change management tasks, including preparing documentation, updating process materials, and supporting stakeholder notifications.
• Collect and validate business process data to support reporting needs, analysis, and issue-resolution pathways.
• Assist with issue logging, tracking progress, and escalating items appropriately for resolution.
• Participate in maintaining process documentation, workflow diagrams, tracking logs, and communication plans.
• Support the preparation of project reports, presentations, and status updates for leadership and project teams.
• Identify and share observations regarding potential workflow inefficiencies or process gaps for improvement discussions.
• Ensure accuracy and compliance with documentation standards, process guidelines, and audit or quality expectations.
• Collaborate with team members to learn workflow analysis methods, project processes, and operational tools used across the program.

WHAT YOU’LL NEED TO SUCCEED:
• Currently pursuing or recently completed a bachelor’s degree in business, healthcare, information systems, or a related field.
• Interest in business process analysis, workflow management, project support, or related analytical functions.
• Strong organizational, analytical, and problem‑solving skills with excellent attention to detail.
• Ability to learn new systems, tools, methodologies, and documentation standards.
• Effective communication skills and the ability to collaborate across diverse teams.
• Familiarity with basic reporting or documentation tools (e.g., Excel or project tracking systems) is a plus.
• Ability to manage multiple tasks, maintain accuracy, and meet deadlines.
• Oracle Cerner certification (if applicable) may be recognized as equivalent experiential exposure, but is not required for internship applicants.

GDIT IS YOUR PLACE:
• Full-flex work week to own your priorities at work and at home.
• 401K with company match (for eligible employees).
• Comprehensive health and wellness packages (for eligible employees).
• The internal mobility team is dedicated to helping you own your career.
• Professional growth opportunities including paid education and certifications.
• Cutting-edge technology you can learn from.
• Rest and recharge with paid vacation and holidays (for eligible employees).

#IHSJobs
#GDITPublicHealthJobs

The likely hourly rate for this position is between $22.95 - $31.05. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

10-25%

Telecommuting Options:

Remote

Work Location:

Any Location / Remote

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year. Paid leave and paid holidays are prorated based on the employee’s date of hire. The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

General Dynamics Information Technology

GDIT is a global technology and professional services company that delivers solutions, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. GDIT is part of General Dynamics, a global aerospace and defense company. We have shared our clients’ sense of purpose for over half a century and have a unique understanding of their missions, complex environments, and a rapidly changing world. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.
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