Customer Service Representative

J

J&J Exterminating of Lafayette, Inc.

Posted 3 months ago

Full Time

Lafayette, Louisiana

In Person

Smart Summary

Responsibilities

The role involves communicating with team members and customers to address concerns regarding pest control services. Responsibilities also include processing new customer agreements, scheduling requests, and documenting financial transactions.

Qualifications

You have a high school diploma or equivalent and are comfortable with technology. You possess basic typing skills and proficiency in Microsoft Word and Excel to handle customer inquiries, financial transactions, and new agreements.

Must Have Skills for ATS

Microsoft Word

Microsoft Excel

Technology Literacy

Typing Skills

Job Description

Description

J&J Exterminating, Co. is one of the largest independent pest control companies in the US, providing fulfilling jobs and excellent service across Louisiana and Texas. We are a family run company dedicated to creating a professional & kind culture, a positive work-life balance, and unparalleled standards. If you are a detail & service-oriented person with a polite demeanor who enjoys stable, consistent day to day conditions, consider becoming a member of our Customer Service Representative Team today! We provide paid, continuous training in services and safety instruction. 

Job Details:

  • Traditional 40-hour work week completing well-defined daily tasks outlined by team assignment 
  • Tasks include providing excellent communication with fellow team members, supervisors, and customers to address concerns as well as questions & issues regarding inspection and termite & pest control services.
  • Collection & documentation of financial transactions, scheduling customer requests, and processing new customer agreements.

Benefits:

  • Health Savings Account
  • Disability Insurance
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • 401(k) Matching
  • Paid Time Off
  • Opportunities for Advancement
  • Life Insurance
  • Referral Program
  • Paid Training

Requirements

  • High School or equivalent
  • Technology Literacy
  • Basic Typing Skills
  • Proficiency in Microsoft Word and Excel
  • Clear Background Check & Drug Testing (provided)

DISCLAIMER: This job description may not be all-inclusive and is subject to change at any time. All employees are expected to perform other duties as assigned and directed by management. Position descriptions and duties may be modified whenever deemed appropriate. When applicable J&J will consider modifications to the essential job functions to reasonably accommodate a qualified individual with a disability if such accommodation does not create undue hardship. Employment at J&J Exterminating Co. is at-will. This position description is not intended, nor should it be construed to modify this employment at-will relationship. #J&J

J

J&J Exterminating of Lafayette, Inc.

Our Vision is to create a safe and enjoyable working environment with excellent career opportunities for our employees, which in turn provides our customers with quality innovative pest services that exceed their expectations while generating growth throughout the company.
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