Purpose

Exposure to the Commercial organization (Technical Sales) via Commercial Assignment(s) such as Technical Support Help Desk, Marketing Assignments, and Product support related assignments.

Areas of Responsibility / Tasks

Performance must reflect appropriate level of expertise and achievement of the desired results for the items listed below.   

1. Essential Functions

Under direct supervision, the Commercial Operations Intern will assist with the following:

• Assist in gathering and analyzing data on industry trends, competitors, and customer behaviors to support strategic decision-making.
• Compile insights into presentations or reports for internal teams.

• Support the commercial team with customer communications, quote preparation, order entry, and CRM data maintenance.
• Assist in tracking sales performance metrics and customer feedback.

• Help manage and update customer accounts and contact databases.
• Coordinate with internal teams to resolve basic customer inquiries or issues.

• Assist in the preparation and organization of pricing documents, customer proposals, and contract summaries.
• Support the commercial team during negotiations by preparing documentation and conducting financial comparisons.

• Participate in cross-functional projects involving product launches, promotional campaigns, or customer onboarding.
• Track milestones, follow up with stakeholders, and ensure documentation is complete.

• Maintain organized records of sales activities, customer interactions, and market research.
• Support in the creation of monthly dashboards, KPI reports, and internal presentations.

• Interface with marketing, operations, supply chain, and finance teams to gain broad exposure to the business.
• Participate in team meetings, offering insights from a fresh perspective.

• Attend training sessions, shadow commercial leaders, and complete assigned development activities.
• Stay informed on industry news, market trends, and internal product updates.

1. All other duties as assigned

Supervisory Responsibilities

1. Not Applicable

Competencies; Knowledge, Skills, Abilities (KSA)

To perform this role successfully, an individual must have experience achieving desired result(s) in their areas of responsibility. The requirements listed below are representative of observable behaviors and essential knowledge, skill, and abilities required of a successful incumbent within our culture.           

1. Strong attention to detail and a willingness to learn
2. Basic proficiency in Microsoft Excel and Word
3. Strong communication and teamwork skills
4. Ability to follow detailed instructions and ask questions when clarification is needed

Minimum Qualifications/ Education / Experience / Certifications

1. Education:
   1. Currently pursuing a Bachelor’s degree in Plastic Engineering or related field.
2. Experience:

1. Academic coursework in accounting is required. Prior internship or relevant experience a plus.

1. Licenses / Certifications:
   1. Valid driver’s license – required
2. Language:
   1. Proficiency in English required
   3. Bi-Lingual – Spanish or Portuguese is a plus

Work Environment / Conditions

The work environment/conditions described herein are representative of those that an incumbent may experience, and therefore

1. 1. 1. 1. Must be adaptable to work in a shared space, with constant noise, with/or without the use of a private office.
         2. This position is a hybrid in-office and/or work-from-home role

Physical Requirements / Demands

The physical demands described herein are representative of those that must be met by an incumbent to successfully perform the essential functions of this job. *Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions & physical demands of this role.

1. While performing the duties of this job, the incumbent is regularly required to communicate verbally, read, and comprehend information, type on a consistent and daily basis.
2. Push, pull, and lift to 30lbs on a weekly basis.
3. While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting, and standing for long and short periods of time.
4. Ability to setup desk equipment including setting up equipment on top of desks and connecting cables and power cords under desk (requiring lifting, bending, pushing, pulling).