Seasonal/TEMP -Customer Service/Order Entry Associate

Are you a people person with a passion for organization and efficiency?

If this is you or someone you know, let’s talk

Work Days: Monday - Friday (36-40 hours/week)

Location: Onsite at Playworld in Lewisburg, PA

Company Overview & Values

At PlayPower, we are not just a company; we’re a passionate family of brands dedicated to creating moments of joy and inspiration through play. As a global leader in crafting premier recreational equipment, our mission is to ignite imaginations and fuel creativity in people of all ages. By joining our team of over 1600 employees across the world, you are joining a community that believes in the Power of Play! If you're ready to make a lasting impact and bring laughter and fun to the lives of children and adults, explore our exciting opportunities to help us to create a world where play knows no limits.

Company Values:

• Honesty and Integrity

• Respect and Caring for Others

• Openness and Collaboration

• Individual and Team Accountability

• Passion and Purpose

Responsibilities include:

• Accurately enter customer orders/warranty claims into the order management system

• Review/Edit orders for completeness, pricing accuracy, and delivery requirements

• Respond to customer inquiries via phone,online chat, and email in a professional and timely manner

• Resolve basic order issues, discrepancies, and status questions

• Communicate with internal departments (sales, shipping, operations) as needed

• Research historical documentation to assist Customer Service and Sales

• Filing and maintaining digital documentation

• Support the customer service team with additional administrative tasks during peak periods

• Contributing to team effort with a positive attitude

Qualified applicants will have:

• High school diploma or equivalent required

• Previous experience in order entry, customer service, or administrative support preferred

• Strong attention to detail and accuracy

• Ability to manage multiple tasks in a fast-paced environment

• Proficient in Microsoft Office (Excel, Outlook); ERP or order entry system experience a plus

• Excellent communication and interpersonal skills

• Reliable attendance throughout the seasonal assignment

Skills & Competencies

• Strong data entry and typing skills

• Customer-focused mindset

• Problem-solving skills

• Ability to work independently and as part of a team

• Professional phone and email etiquette 

Qualified candidates only. Please apply through our website at www.playworld.com/careers.

Resumes will only be accepted through the deadline date.  Although we appreciate all interest, only those selected for an interview will be contacted. Additional company information is available at www.playworld.com. Reference checks and pre-employment drug testing will be conducted.

Playworld is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as a qualified individual with a disability, or any other trait protected by law.

Playworld is a division of PlayPower, Inc