Special Events Worker - Ticket Office

University of New Mexico

Posted 4 months ago

Internship

Albuquerque, New Mexico

In Person

Smart Summary

Responsibilities

Assist with daily ticket office operations and provide event-day support at athletic venues. Responsibilities include selling tickets, managing guest lists, and handling customer inquiries via phone and email.

Qualifications

You are currently enrolled in at least 6 credit hours for the Fall semester. You will assist with daily ticket office operations and event-day support, including selling tickets, handling customer inquiries via phone, email, and in person, and managing guest lists.

Must Have Skills for ATS

ticketing software

Job Description

Requisition IDreq35951 Working TitleSpecial Events Worker - Ticket Office Pay$12.00 Hourly CampusMain - Albuquerque, NM DepartmentAthletics Ticket Office (925FA) Employment TypeStudent Employment Student Type StatusNon-Exempt Background Check RequiredNo For Best Consideration Date3/6/2026 Position Summary

This is an ongoing, part-time student position. Team members will assist with daily ticket office operations and event-day support at UNM Athletic venues. Duties include assisting customers by phone, email, and in person, selling tickets, making outbound calls, and helping manage guest lists and ticketing logistics on game days.

Important Requirement:

To be eligible for this position, you must be enrolled in at least 6 credit hours for the Fall semester. Please let us know if you have State or Federal Work-Study.

Key Responsibilities:

  • Provide outstanding customer service through phone, email, and in-person interactions.
  • Sell season, group, and individual game tickets using ticketing software.
  • Make outbound calls related to ticket sales and promotions.
  • Assist with ticket sales, customer support, and guest list check-ins at UNM Athletic events.
  • Support full-time staff with general office tasks and game-day operations as needed.
Minimum Qualifications Preferred Qualifications

Preferred Qualifications:

  • Strong communication and interpersonal skills.
  • Reliable, punctual, and able to work flexible hours including evenings and weekends.
  • Customer service or sales experience is a plus, but not required.
Application Instructions

Only applications submitted through the official UNMJobs site will be accepted. If you are viewing this job advertisement on a 3rd party site, please visit UNMJobs to submit an application.

Be sure to include your most current resume.

The University of New Mexico is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, veteran status, disability, or any other protected class.

University of New Mexico

As the only academic health center in the state, UNM HSC combines its three mission areas - education, research and patient care - to provide New Mexicans with the highest level of health care. UNM HSC was established in 1994 and is located on the University of New Mexico campus in Albuquerque, New Mexico. UNM HSC is made up of the following academic and clinical entities: * School of Medicine * College of Nursing * College of Pharmacy * College of Population Health * Health Sciences Library and Informatics Center * Clinical & Translational Science Center (CTSC) * UNM Hospitals (New Mexico's only Level I Trauma Center) * UNM Comprehensive Cancer Center * UNM Sandoval Regional Medical Center
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