Customer Care Associate

T

Traveling with Tasha

Posted 3 months ago

Full Time

Knoxville, Tennessee

Fully Remote

Smart Summary

Responsibilities

Assist clients with travel planning, researching options, and coordinating reservations to ensure a smooth booking experience. Maintain consistent follow-up communication and ensure accuracy in all booking details.

Qualifications

You will be responsible for assisting clients with travel planning and booking services, requiring strong communication, organization, and time management skills. You should be comfortable using online systems and digital tools, and possess the ability to work independently while managing multiple clients.

Must Have Skills for ATS

travel planning

reservation coordination

online systems

Job Description

Overview

We are hiring a Customer Relations Specialist to support clients with travel planning and booking services. In this role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience from initial inquiry through final booking.

This position is fully remote and well suited for individuals who enjoy helping others, managing details, and working in a flexible environment. You will communicate directly with clients to understand their needs, provide recommendations, and help organize travel plans that align with their preferences and budget.

Daily responsibilities include responding to client inquiries, researching travel options, coordinating and confirming reservations, and maintaining consistent follow-up communication. You will also help ensure accuracy in booking details and provide support throughout the planning process.

Candidates should be detail-oriented, self-motivated, and comfortable using online systems and digital tools. Strong communication, organization, and time management skills are essential, along with the ability to work independently while managing multiple clients.

This role offers a flexible remote work environment with access to training, support resources, and industry tools to help you succeed.

T

Traveling with Tasha

Full Service Travel Agency
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