Description

JOB SUMMARY:   The Surgical Coordinator is responsible for complete organization of preparing the patient for surgery including notifying the surgical patient of his/her authorization approval for surgery, coordinating all the pre-operative lab work, special consultations, history and physical exam, support and hospital pre-admission appointments as needed.  

CLASSIFICATION:  This is a full-time, year round, non-exempt position with benefits.

MAJOR JOB RESPONSIBILITIES / ESSENTIAL FUNCTIONS:

• Organizes patient records to ensure that all clinical information is available to surgeon prior to patient’s history & physical.
• Works with attending physician and staff to plan surgical schedule to maximize efficiency of physician and assistant resources.
• Coordinates add-on surgeries with surgical facilities and updates physician schedule.
• Initiates the pre-operative process by scheduling surgery, pre-operative appointments and lab work.
• Reviews all surgery instructions with patients. Fully educates patients about their procedures and ensure they understand their responsibility in obtaining necessary services prior to surgery.
• Obtains preoperative surgical consents and informed consent for research studies.
• Prepares preoperative data sheets.
• Ensures all financial arrangements and insurance preauthorizations are completed before surgery.
• Obtain benefit and out pocket expenses for all ancillary supplies.
• Assists with travel arrangements for international and out-of-town patients.
• Administrative tasks may include triaging and returning patient phone calls, preparing FMLA and disability forms and other correspondence under the direction of the supervising physician, and assisting with other tasks related to patient care.
• Establishes and maintains effective relationships with patients, families, key decision-makers, facility and department staff, and collaborating physicians.
• Demonstrates knowledge and understanding of patient privacy rights.
• Maintains confidentiality of all medical, financial, or other sensitive materials and information in printed, electronic or verbal form which may jeopardize the privacy of patients.
• Accesses and uses the minimum necessary patient identifiable information to perform job responsibilities and duties and only for authorized purposes.
• Maintain personal commitment to the Steadman Clinic mission and values.
• Follow policies as established in the Employee Handbook.
• Attend regular staff meetings and other required meetings.
• Performs other duties as assigned by supervising physician.

Requirements

KNOWLEDGE, EXPERIENCE AND SKILL REQUIREMENTS:

•  Bachelor’s degree preferred; Athletic Training/Exercise Science major preferred.
• One year of experience working in a healthcare setting.
• Demonstrated problem solving and work flow management skills required.
• Must be energetic, quality driven and have proven ability to be productive member of a cohesive team of peers dedicated to providing optimum patient care.
• Must maintain a professional attitude towards patients and an excellent and collegial working relationship with other Steadman Clinic and hospital personnel in involved in patient care.
• Must exercise highest degree of professional judgment under the direct supervision and guidance of a licensed physician.
• Must demonstrate understanding of procedures, policies and documentation required to ensure compliance with hospital standards of care.
• Excellent critical thinking skills, ability to work independently, and manage time effectively. 

CERTIFICATE/LICENSE:  None.

TYPICAL PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Full range of body motion including handling and lifting patients, manual and finger dexterity and hand-eye coordination.
• Requires standing and walking for prolonged periods of time.
• Occasional lifting and carrying items weighing up to 30 lbs.
• Requires normal visual acuity and hearing. 

TYPICAL WORKING CONDITIONS:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

• Typical office conditions.
• Requires working under stress on occasion and during irregular hours to accommodate physician schedule.
• Works with a variety of highly confidential, sensitive material.