CAD AUX Technician

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Danaren Seneca Falls LLC

Posted 3 months ago

Full Time

Waterloo, New York

In Person

Smart Summary

Responsibilities

The CAD AUX Technician operates milling software, manages zirconia pucks, and completes post-processing and sintering tasks. They ensure accurate CAD Match and perform self-QC before cases are handed off to Ceramics.

Qualifications

You have experience operating milling software, managing zirconia pucks, and completing post-processing and oven programs. You are able to perform accurate CAD matching and self-QC, ensuring units meet quality standards before moving to the next stage.

Must Have Skills for ATS

CAD/CAM

Zirconia pucks

Milling software

Oven programs

SOP

Job Description

Description

The CAD AUX Technician supports Danaren’s CAD/CAM production workflow by operating milling software, managing zirconia pucks, completing post-processing, and running oven programs to sinter milled units. This role is responsible for accurate “CAD Match” from mill to oven to case, and for completing self-QC as the last line of defense before cases move to Ceramics.

Requirements

Specific Responsibilities and Duties:

Milling and Machine Operations:

· Operate milling software to queue, start, monitor, and complete milling jobs while maintaining production flow.

· Load, swap, and remove zirconia pucks from mills; verify puck ID, shade, and size against the case ticket and production priorities.

· Respond to machine prompts and basic interruptions (job pauses, puck changes, routine checks); escalate equipment issues to the appropriate lead or maintenance support.

· Maintain organized puck inventory and traceability (puck usage, case identification, and job status).

Post-Processing and Sintering:

· Complete required post-processing steps per SOP (cleaning, de-spruing as applicable, labeling, and staging).

· Select and run appropriate oven programs based on material and case requirements; ensure proper loading, cycle execution, and cool-down handling.

· Perform CAD Match from oven to cases to ensure sintered units are returned to the correct case bins with correct documentation.

Quality Control and Case Matching:

· Perform self-QC as the last quality gate before handoff to Ceramics, confirming unit integrity, identification, and case alignment.

· Match digital dies to the corresponding sintered units to prevent mix-ups and support accurate downstream finishing.

· Identify defects, mismatches, or potential remakes early; communicate findings and coordinate next steps with CAD and production leadership.

Teamwork, Communication, and Professional Standards:

· Communicate status, delays, and urgent needs clearly with CAD Designers, Ceramics, and Quality to keep cases moving.

· Maintain a clean, organized, and safe work area; follow all safety procedures and equipment handling requirements.

· Protect confidential patient and business information and follow Danaren policies and SOPs at all times.

Key Performance Measurements:

· On-time completion of milling and sintering workflow steps during the assigned shift.

· Accuracy of CAD Match and traceability (correct puck, correct oven program, correct case return; zero case mix-ups).

· First-pass quality rate prior to Ceramics and reduction in remakes attributable to AUX process errors.

· Compliance with SOPs and documentation expectations (puck tracking, oven program selection, and case staging).

Required Skills and Qualifications:

· Working knowledge of milling software and production workflows; comfort swapping zirconia pucks in and out of mills.

· Ability to learn and follow oven programs and material-specific sintering requirements.

· Great interpersonal and communication skills.

· Positive, team-oriented attitude and professionalism.

· Multi-tasking and organizational skills, with close attention to detail.

· Good time-management skills with an ability to perform under tight deadlines.

· Able to maintain the highest level of confidentiality.

· Ability to stand for extended periods and lift up to 30 lbs with or without reasonable accommodation.

Hours: 

Third Shift 11:00 pm to 7:30 am

Monday - Friday

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Danaren Seneca Falls LLC

Danaren is a family-owned, full-service dental laboratory dedicated to heading off the increasing demand for offshore-outsourced lab work by offering highly esthetic, predictable and affordable restorations that are 100% American Made. Capitalizing on the efficiency and precision of CAD/CAM technology and employing technicians in specialized roles, we're able to scale our products competitively without compromising quality. Every one of our products is made here in the USA with FDA-approved materials. We deliver consistent, beautiful restorations day in and day out. We listen closely to our customers, and know that nothing brings about a smile more than the experience of real value. Let Danaren cut your costs, increase your profit margins, and deliver the assurance that comes with an American-made product today!
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