The Department of Mental Health (DMH) is seeking to hire an intern who will support its Investigations Division in Central Office Boston.

This project involves collaboration with multiple teams to ensure that RL6 (DMH online incident/complaint reporting system) records are accurate, up to date, and properly integrated for efficient data processing and analysis. The intern will also participate in the Data Science Program at DMH (DSPD) to develop research and analytical skills.

Duties and Responsibilities (these duties are a general summary and not all inclusive):                                                                                                             

• Undergo training on RL6 Report Center functionality (training will be provided).
• Develop QA queries to identify missing or incorrect information.
• Clean and update records flagged by the QA queries.
• Communicate with the OOI team and Community/Inpatient teams to resolve data discrepancies.
• Maintain an up-to-date data dictionary, ensuring consistent documentation of RL6 and SLS data fields.
• Support the SLS migration project by contributing to the development of guidelines and best practices.
• Assist in statewide reporting and analysis of incident data.
• Generate insights and findings for Leadership consideration.
• Participation in the Data Science Program at DMH (DSPD)
• Attend weekly DSPD sessions.
• Complete weekly DSPD assignments.
• Develop a research project under supervision
• Work on the research project for final presentation

 Preferred Qualifications:

• Strong attention to detail in identifying data errors and inconsistencies.
• Critical thinking skills for improving data management and reporting.
• Ability to maintain an up-to-date data dictionary.  
• Willingness to learn data integrity principles and experience with data cleaning.
• Willingness to learn data visualization tools (e.g., Tableau, Excel Pivot Tables).
• Willingness to learn incident reporting systems.
• Excellent written and verbal communication skills for documentation and reporting.
• Ability to work effectively with cross-functional teams (001 team, Data Analytics team, Community/Inpatient teams).
• Interest in conducting research projects and presenting findings.
• Strong organizational skills to meet deadlines and actively participate in weekly DSPD sessions.
• Given the population served, bilingual or multilingual fluency
   

Period of Service:  May 26, 2026 through September 4, 2026

Additional Information:

• Benefits are unavailable with the exception of sick leave accruals.
• All employees will be paid on a biweekly basis and must have direct deposit.
• The salary for this position is $19 an hour.
• Hours: 9:00 a.m. to 5:00 p.m.
• Days Off: Saturday and Sunday

DMH Mission Statement:

The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research.

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website.

ADA Reasonable Accommodation:

If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4.  

First consideration will be given to those applicants that apply within the first 14 days.

Please see Preferred Qualifications.

Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

Title 101 CMR 23.00 (“Regulation”) requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.

An Equal Opportunity / Affirmative Action Employer.  Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law.  Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100%25 of the job requirements.  We encourage individuals who believe they have the skills necessary to thrive to apply for this role.