Job Title: eCommerce Receiving Clerk 

Department: Donated Goods Program (DGP) 

Reports To: Manager, eCommerce Sales and Operations 

FLSA Status: Non-Exempt  

Mission Support: 

Goodwill Houston (GWH) is transforming lives by connecting people to opportunities that advance the future of work. Through education, training, and employment, we create pathways to success for individuals facing employment barriers. We empower people, strengthen families, and impact communities by addressing both immediate and future workforce needs. With the generous support of our donors and retail customers, we are changing lives through the power of work. 

Position Summary: 

Responsible for receiving, documenting, and routing merchandise designated for online sales. Assist in maintaining operational efficiency, inventory accuracy, etc., to ensure merchandise is processed quickly and accurately to support online listings and sales 

Essential Duties and Responsibilities: 

• Receive incoming merchandise designated for online sales. 

• Document the items received. 

• Assist with moving equipment and keeping the incoming merchandise organized.  

• Ensure merchandise is handled safely to prevent damage during staging and transfer.  

• Stage incoming merchandise in designated areas according to production workflow requirements. 

• Route items to appropriate production teams such as pricing, photography, etc. 

• Monitor staging areas to ensure items are not delayed or misplaced during the workflow process. 

• Perform housekeeping duties across assigned areas, ensuring spaces remain clean, safe, and free of clutter.  

• Assist in maintaining the safety and security of GWH associates and company property.  

• Perform necessary janitorial work.  

• Must report all work incidents and injuries immediately. 

• Perform other duties as directed by management to support evolving organizational needs.