Customer Care Technician

Eurofins

Posted 3 months ago

Full Time

Seattle, Washington

In Person

Smart Summary

Responsibilities

Perform environmental service duties including cleaning and sanitizing common areas and laboratories in a biomedical facility. Maintain sterility of equipment and storage areas while completing required regulatory documentation.

Qualifications

You have a high school diploma or equivalent and experience in housekeeping or sanitization within a medical, laboratory, or cleanroom setting. You are able to use Microsoft computer applications and possess strong customer service and communication skills. You are also a reliable, hardworking team player with great attention to detail.

Must Have Skills for ATS

Microsoft Applications

Job Description

Company Description

Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate.

Job Description

· Customer care technician works in a biomedical laboratory and manufacturing facility performing  a variety of environmental service duties to support our customers by caring for the offices and common areas as well as  supporting the maintenance and sterility of the laboratories, equipment, storage areas.

· Support our customers through cleaning and sanitizing common areas, restrooms, locker rooms, cafeterias, warehouse and storage areas to ensure facility is cleaned and in good condition for routine daily activities

· Ensure all laboratories and equipment are clean, disinfected and ready for production and testing of sterile medical products.

· Stock and organize supplies for all required areas of the scope

· Operate Microsoft Applications (for charting, email, training, etc.) and other computer-based systems utilized in the facility

· Follow standard procedures and execute activities independently, as well as in a team environment.

· Complete documentation in a regulated environment such as completing logbooks, training, and communicating with other groups on equipment maintenance activities and special cleanings.

Qualifications

The Ideal Candidate would possess:

- Strong customer service skills, ability to work independently, and strong attention to detail

· Experience performing housekeeping responsibilities, or  custodial or sanitization in a medical, laboratory, or a clean room environment

· Good communication skills (both written and verbal)

· Ability to stand for up to 8 hours/day in a physically active role

Minimum Qualifications:

· Minimum of high school diploma, or equivalent

· Reliable, hardworking team player

· Ability to use Microsoft computer applications for communication, emails, and training

· Ability to pass a full physical as well as a drug test to work in a physically active role.

· Authorization to work in the United States indefinitely without restriction or sponsorship

Additional Information

This role is located in Seattle WA and has a schedule of Monday to Friday from 8 a.m. - 5 p.m.

  • Comprehensive medical coverage, with dental and vision options
  • Life and disability insurance
  • 401(k) with company match
  • Paid holidays and vacation
  • Compensation Range  - $19/hr-$21/hr

Eurofins USA PSS Insourcing Solutions is a Disabled and Veteran Equal Employment Opportunity employer.

Eurofins

It’s so much more than a specimen. It's a life. With over 30 years of specialized expertise in infectious disease, immunology, transplant, and allergy testing for immunocompromised and critical patients, Eurofins Viracor is committed to helping medical professionals, transplant teams, reference labs and biopharmaceutical companies get results faster, when it matters most. Eurofins Viracor is passionate about providing timely, actionable test results, never losing sight of the connection between the testing we perform and the patients our results ultimately serve. Find out more by visiting us at www.eurofins-viracor.com/clinical Eurofins Viracor is an equal opportunity employer.
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