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Medical Receptionist

A

American Family Care Longmont

Posted 3 months ago

Full Time

Longmont, Colorado

In Person

Smart Summary

Responsibilities

The role involves managing patient check-in and check-out processes, including insurance verification and payment collection. Additionally, the receptionist is responsible for maintaining patient flow and ensuring accurate medical documentation.

Qualifications

You have a high school education or equivalent and possess strong customer service skills with a detail-oriented and accurate approach. Previous medical clerical experience and basic computer proficiency, including Microsoft Office, are preferred to effectively manage patient check-ins, payments, and records.

Must Have Skills for ATS

Microsoft Office

Job Description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Health insurance
  • Paid time off
Hours: Every Wednesday 2:00pm-8:00pm, every Thursday and Friday 7:45am-8:00pm, every other Saturday and Sunday 7:45am-5:00pm

Benefits/Perks
  • Great small business work environment 
  • Flexible scheduling
  • Paid time off, health insurance, dental insurance, retirement benefit, and more!
 Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.  Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts.  Maintain patient flow.  Provide positive patient relations. Responsibilities 
  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out 
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports
  • Complete cash control procedures and secure financial assets
  • Maintain complete and accurate documentation
  • Other duties and responsibilities as assigned
 QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance.  Clear and articulate phone mannerisms.   

A

American Family Care Longmont

Starting with a single location in Alabama in 1982, American Family Care (AFC) has pioneered the concept of non–emergency room urgent care. With its 2013 acquisition of the Doctors Express franchise, AFC is the nation’s leading provider of urgent care and accessible primary care with more than 370 clinics and 1,500 in-network physicians caring for more than 4 million patients a year. Ranked by Inc. Magazine as one of the fastest growing companies in the U.S., AFC’s stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
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