Service Specialist

K2 Services

Posted 3 months ago

Full Time

Nashville, Tennessee

In Person

Smart Summary

Responsibilities

Provide comprehensive administrative support including mail distribution, copy and print services, and reception duties. Manage hospitality and facilities services to ensure client conference rooms and common areas are clean and well-stocked.

Qualifications

You have a high school diploma or GED and a minimum of 1 year of experience in customer service. You are able to multitask with attention to detail, resolve issues professionally, and perform physical tasks such as lifting up to 40 lbs and standing for extended periods.

Must Have Skills for ATS

copy services

print services

mail services

reception services

hospitality services

facilities services

Job Description

Our mission is to provide   modernized technology platforms,   elevated technology support, and   valuable insights, empowering our clients to excel in what they do best.

Job Description

A Service Specialist is part of a team that provides various administrative support to our clients which may include; copy, print, mail, hospitality, facilities and receptionist services.

Essential Job Responsibilities

  • Mail Services includes metering, sorting, and distributing mail and accountable packages per schedule

  • Copy Services includes accurately producing copy, print and scan projects per written instructions

  • Reception includes answering incoming telephone calls and routing to the appropriate person, will greet and announce visitors in a friendly and professional manner

  • Hospitality Services includes coordinator and upkeep of client conference rooms, common areas and kitchens. Inspect and ensure that all rooms are clean, stocked with supplies and ready for continual use. Organize and distribute client kitchen supplies. Maintain inventory control and order supplies as needed.

  • Floor Coordination includes the upkeep of copy rooms and stocking of general supplies, delivery of paper, and basic daily maintenance

  • Facilities Services may include hanging pictures, small office moves, cleaning services and communication with key client contacts regarding building/equipment concerns.

Qualifications & Requirements

  • High School Diploma or GED

  • Minimum of 1 year work experience in a customer services field

  • Ability to multitask with attention to detail

  • Ability to resolve issues with professionalism and tact

  • Ability to lift or move 40 lbs. or greater

  • Ability to grasp, lift or carry packages on a standard wheeled cart with a load capacity of 75 lbs.

  • Ability to walk, bend, kneel, stand or sit for an extended period of time.

The Compensation range for this role is up to 19.00 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

$13.50 - $38.76

K2 Services

This page is no longer active, as K2 Services is now Opensity Solutions.
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