Inova Loudoun Hospital | Emergency Management Team is looking for a dedicated Administrative Coordinator to join the team. This role will be full-time day shift from Monday – Friday.

Inova is consistently ranked as a national healthcare leader in safety, quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation. 

Featured Benefits:

• Committed to Team Member Health: offering medical, dental and vision coverage, and a robust team member wellness program.

• Retirement: Inova matches the first 5% of eligible contributions – starting on your first day.

• Tuition and Student Loan Assistance: offering up to $5,250 per year in education assistance and up to $10,000 for student loans.

• Mental Health Support: offering all Inova team members, their spouses/partners, and their children 25 mental health coaching or therapy sessions, per person, per year, at no cost.

• Work/Life Balance: offering paid time off and paid parental leave

Administrative Coordinator – Emergency Management Department

The Administrative Coordinator plays a key role in supporting the day-to-day operations of the Emergency Management Department. This is a dynamic, fast-paced position responsible for coordinating administrative functions related to security systems, staff access, and departmental support. The role serves as a central point of contact for employees experiencing access or system issues and provides critical support to the Security Manager.

Administrative Coordinator Responsibilities

• Provide daily administrative support for emergency management and security operations
• Manage and troubleshoot employee badging and access issues, including access to locations and floors
• Serve as a primary point of contact for staff reporting badge malfunctions, system issues, or access concerns
• Submit and track IT and security-related tickets (e.g., badge systems, cameras, lockdown buttons)
• Coordinate with internal departments to resolve issues efficiently
• Support employee transfers and ensure appropriate system access updates
• Assist with monitoring and maintaining security systems, including badging and surveillance tools
• Perform inventory checks and manage distribution of supplies and equipment (e.g., carts)
• Assist with project work and special assignments as needed
• Answer and triage incoming calls and emails, ensuring timely resolution of issues
• Creating new and / or replacement badges for staff
• Provide relief support to the Security Manager as needed
• Maintain accurate hard copy and electronic files
• Build and maintain databases using tools such as Access, Excel, and other systems
• Strong customer service skills with a problem-solving mindset
• Ability to work independently and manage multiple priorities in a fast-paced environment
• Excellent verbal and written communication skills
• Experience in handling high-volume calls and emails
• Strong organizational and administrative skills
• May perform additional duties as assigned.

Minimum Qualifications:

Experience - 1 year of relevant office or healthcare experience

Education - High School diploma or equivalent

Preferred Qualifications:

• Proficiency with computer systems and database management (e.g., Access, Excel) 
• Experience submitting and managing IT or service tickets 
• Call center or dispatching experience 
• Healthcare or hospital environment experience 
• Experience working with security systems or access control (badging, cameras, etc.) The Administrative Coordinator coordinates and performs a wide variety of administrative activities to support department functions. Provides secretarial support to directors and managers to facilitate completion of department work.
  
   

We are Inova, Northern Virginia’s leading nonprofit healthcare provider. Every day, our 26,000+ team members provide world-class healthcare to the communities we serve. Our people are the reason we're a national leader in healthcare safety, quality and patient experience. And from best-in-class facilities to professional development opportunities, we support them at every step. At Inova, we're constantly striving to be ever better — to shape a more compassionate future for healthcare. 

Inova Health System is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, pregnancy (including childbirth, pregnancy-related conditions and lactation), race, religion, sex, sexual orientation, veteran status, genetic information, or any other characteristics protected by law.