Wilderness Resort in Wisconsin Dells, Wisconsin is America's Largest Waterpark Resort! The Wilderness provides a fun, safe, and memorable experience to not only our guests but our employees as well! We are a family-owned resort that takes pride in ensuring guest satisfaction as well as treating out employees like family. We strive for excellence within our resort and hope to create long-lasting positive influence on the employees that join our team.

Join the Wilderness Family for a rewarding employment experience! #WeAreFamily

The Wilderness Resort is seeking hardworking, dependable, enthusiastic, customer service driven individuals to join our fast-paced team! Employees have access to great benefits, amenity usage, and so much more!

The Housekeeper position is responsible for ensuring guest satisfaction with room cleanliness. Team members work together to ensure rooms are cleaned and prepared for the next guests in a timely manner.

This is a part- or full-time position with day and weekend availability.

Essential duties and tasks of the position include but are not limited to:

Cleans guest rooms and guest areas, including making beds, dusting and vacuuming, cleaning bathrooms, replacing supplies, cleaning windows, mirrors, and patios.
Clean guest suites in an allotted time period determined by management using the proper procedures and chemicals provided by management.
Empties wastebaskets and empties and cleans ashtrays.
Utilizes chemicals according to directions and familiarizes self with all material safety data sheets.
Follows procedures concerning protection against blood borne pathogens.
Ensures rooms are completed and signed off on within appropriate time frame.
Practices safety procedures including bending, lifting, and safe use of equipment.
Reports hazardous conditions in work area or equipment to management.
Maintains a stocked, organized, and clean cart with sufficient supplies.
Completely clean out housekeeping cart and storage unit from all trash and organize carts/storage units.
Document and secures lost and found items.
Communicates with guest in a professional and friendly manner.
Keeps supplies ready by restocking housekeeping cart at end of shift.
Upon discovering any damage to property, immediately fill out a maintenance request form and/or missing inventory form and submit to Manager.
All other duties as assigned by management.

*Wilderness Resort is an Equal Opportunity Employer*

Wilderness at the Smokies Waterpark Resort is a premier vacation and meeting destination. Wilderness is a whole new concept of FUN for your Smoky Mountain vacation! Our Waterparks are Included with Your Stay! Wilderness is home to the Wild WaterDome, Tennessee’s Largest Indoor Waterpark, which features a see-through roof that will weather-proof your vacation and give you the opportunity to tan inside all year long. Along with year-round indoor waterpark fun, you will find two outdoor waterparks right outside your guest room door! And remember to check out the Adventure Forest dry, family adventure center. Featuring a 3 story ropes course, multi-level laser tag, black light mini-golf, mega arcade and much more!

Housekeeper

Housekeeper

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