Customer Enrollment Specialist

AO Globe Life

Posted 3 months ago

Full Time

Washington, District of Columbia

Fully Remote

Smart Summary

Responsibilities

Conduct virtual consultations via Zoom to assess client needs and present supplemental benefit options. Guide clients through the enrollment process while maintaining accurate digital documentation and providing exceptional service.

Qualifications

You are a motivated professional with strong communication skills and a client-first mindset, comfortable using Zoom and cloud-based tools for virtual consultations. You possess excellent organizational and self-motivation skills, enabling you to work independently and manage digital documentation effectively.

Must Have Skills for ATS

Zoom

cloud-based tools

Job Description

AO Globe Life is seeking motivated professionals to help families and individuals nationwide access essential supplemental benefit programs—all from home. This mission-driven, remote-first opportunity offers meaningful work, structured development, and long-term career growth.

Whether you’re beginning your career or pursuing a new direction, this role provides the flexibility and support needed to build financial stability while making a measurable impact.


Key Responsibilities

  • Conduct virtual consultations with clients via Zoom

  • Assess client needs and present appropriate benefit options with clarity and professionalism

  • Guide clients through the enrollment process

  • Maintain accurate digital documentation and manage follow-up communication

  • Deliver exceptional, client-centered service

  • Participate in ongoing training, mentorship, and team collaboration


What We Offer

  • 100% remote position available to U.S.-based candidates

  • Flexible scheduling to support work–life balance

  • Inbound client interest — no cold outreach

  • Weekly performance-based pay

  • Renewal-based income growth opportunities

  • Paid training and continuous professional development

  • Clear advancement pathways into leadership roles

  • Supportive, collaborative team culture


Who Thrives in This Role

  • Strong communicators with a client-first mindset

  • Organized, self-motivated professionals who work well independently

  • Individuals comfortable using Zoom and cloud-based tools

  • Backgrounds in customer service, consulting, hospitality, or advisory roles (preferred, not required)

  • Growth-oriented individuals who value coaching and mentorship


Requirements

  • Authorized to work in the United States

  • Windows-based laptop or PC with a working webcam

  • Reliable high-speed internet connection


About AO Globe Life

For more than 70 years, AO Globe Life has partnered with unions, credit unions, veterans’ organizations, and associations to provide supplemental benefits that protect working-class families nationwide. As a remote-first organization, we are committed to service, integrity, and empowering our team members to build meaningful, flexible careers.

If you’re ready to build a career that blends purpose, flexibility, and long-term opportunity, apply today.

AO Globe Life

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