Customer Service Representative

L

Lorygen Group

Posted 3 months ago

Full Time

Los Angeles, California

In Person

Smart Summary

Responsibilities

The role involves assisting customers with inquiries and service requests while providing professional and friendly support. Responsibilities include resolving basic issues, maintaining interaction records, and ensuring a consistent customer experience.

Qualifications

You have strong interpersonal and communication skills, along with a customer-focused, professional, and positive attitude. You are reliable, organized, detail-oriented, and comfortable interacting with diverse individuals, with basic computer skills for data entry and email. Training is provided for entry-level applicants.

Must Have Skills for ATS

data entry

email communication

Job Description


About Us

We work closely with startups, growing businesses, and established brands to create user-focused digital solutions that are functional, visually compelling, and built for long-term growth. From concept to launch—and beyond—we become your digital partner.

Introduction

Join a customer-focused team where delivering excellent service and building positive experiences are top priorities. This role is ideal for individuals who enjoy helping others and developing strong communication skills.

Responsibilities

  • Assist customers with inquiries, concerns, and service requests.
  • Provide accurate, professional, and friendly support.
  • Resolve basic issues and escalate when appropriate.
  • Maintain organized records of customer interactions.
  • Support daily operations and contribute to team success.
  • Help ensure a positive and consistent customer experience.

Qualifications

  • Strong interpersonal and communication skills.
  • Customer-focused with a professional and positive attitude.
  • Reliable, organized, and detail-oriented.
  • Comfortable interacting with diverse individuals.
  • Basic computer skills, including data entry and email communication.
  • Entry-level applicants encouraged; training provided.

L

Lorygen Group

At Lorygen Group, we believe every great business starts with a solid digital presence. Our mission is to guide companies through their first steps on the web by combining strategy, creativity, and technology.
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