Front Desk Associate

T

Talent Catch Limited

Posted 3 months ago

Full Time

New York, New York

In Person

Smart Summary

Responsibilities

The associate will manage the front desk by welcoming guests, handling calls, and coordinating appointments. Additionally, they will perform administrative tasks such as data entry, filing, and maintaining office supplies.

Qualifications

You are a friendly, organized, and energetic individual with strong communication and multitasking abilities. You are comfortable using basic office systems like email and Microsoft Office. Previous experience in a front desk, reception, retail, hospitality, or customer service role is a plus.

Must Have Skills for ATS

Microsoft Office

Data entry

Filing

Scheduling

Mail management

Email

Customer service

Job Description

We’re currently looking for a friendly, organised, and energetic Front Desk Associate to join our team in Brooklyn. If you enjoy working with people, staying busy throughout the day, and being part of a positive team environment, this could be a great fit for you.

What You’ll Be Doing

Front Desk & Reception

  • Welcome visitors, clients, and guests with a professional and friendly attitude
  • Answer incoming calls, emails, and general enquiries
  • Manage appointments, schedules, and visitor check-ins
  • Direct guests and calls to the appropriate departments

Customer Service & Support

  • Provide helpful and professional assistance to customers and visitors
  • Handle general questions and resolve basic concerns
  • Maintain a calm and positive approach during busy periods
  • Help create a welcoming and organised front office environment

Administrative Tasks

  • Perform data entry, filing, and document organisation
  • Assist with office scheduling and coordination
  • Manage incoming mail and deliveries
  • Support daily office operations and administrative tasks as needed

Office Standards

  • Keep the reception area clean, organised, and presentable
  • Monitor office supplies and report low stock when needed
  • Follow company procedures and confidentiality guidelines

What We’re Looking For

  • Friendly and professional communication skills
  • Strong organisation and multitasking abilities
  • Positive attitude and team-oriented mindset
  • Reliable, punctual, and detail-focused
  • Comfortable using email, Microsoft Office, and basic office systems
  • Previous front desk, receptionist, retail, hospitality, or customer service experience is a plus, but not required

Schedule & Hours

  • Full-time position
  • Monday to Friday
  • Typical hours: 8:00am – 5:00pm
  • Some flexibility may be required based on business needs

What We Offer

  • Competitive pay
  • Paid training and onboarding
  • Supportive and upbeat team environment
  • Opportunities for growth and career development
  • Paid time off and employee benefits
  • Stable, long-term employment opportunity

Submit your application today to be considered for the position.

Salary: 21 - 25 USD Per hour

T

Talent Catch Limited

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