Station Agent

G

Grant Aviation, Inc.

Posted 3 months ago

Full Time

, Alaska

In Person

Smart Summary

Responsibilities

Perform combined ramp and customer service duties, including loading aircraft and processing passenger luggage and freight. Manage station operations such as flight scheduling, reservations, accounting, and safety reporting.

Qualifications

You have a high school diploma or equivalent and a valid Alaska driver's license. You can pass a background check, are at least 25 years old, and can lift 70 lbs. You should also be able to learn and operate a computerized reservation system.

Must Have Skills for ATS

computerized reservation system

hazmat

driver's license

Job Description

Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and Anchorage, Grant Aviation provides scheduled air transport of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation employs approximately 400 people.

We believe that air travel isn't a luxury - it's a necessity - and we are committed to creating a safe, friendly, and reliable experience for all our customers.

Our company is built upon respect for our customers, employees, and communities, and we constantly work to improve our operations to ensure smooth travel and enjoyable experiences. We are professional, while staying true to our Alaskan roots and commitment to the personal touch.

POSITION: Station Agent

Do you desire to:

  • Carry out all functions of Ramp and Customer Service Agent positions.
  • Meet and unload aircraft.
  • Process and secure passenger luggage and freight.
  • Load and board aircraft.
  • Assis passengers with special needs.
  • Manage flight schedules, routings, passenger and freight loading, and reservation operations.
  • Manage accounting, dispatch, and safety reporting activities.
  • Carry out daily operations of the station, including opening and closing.
  • Carry oneself with integrity, professionalism, and resourcefulness always.
  • May be assigned to perform duties in a varying capacity, at the direction of management to ensure customer satisfaction.

You ideally possess:

  • High school diploma or equivalent.
  • Must be at least 25 years of age.
  • Valid Alaska driver's license.
  • Able to pass a 10-year background check and to work in the US.
  • Subject to the 12-month training requirements for hazmat.
  • Have excellent communication and interpersonal skills.
  • Must be able to lift 70 lbs.
  • Self-motivated and solution oriented to anticipate the needs of others in a fast-paced environment.
  • Able to learn and operate a computerized reservation system.
  • Able to perform tasks within parameters specified by various regulatory agencies.

Your Perks:

  • Medical, dental, and vision.
  • Company-paid life insurance and AD&D.
  • PTO and paid holidays.
  • Flight benefits.
  • 401(k) program.
  • Employee assistance program.
  • HSA for qualified plans.
  • Voluntary life insurance and AD&D.
  • Voluntary short- and long-term disability.
  • Voluntary accident, critical illness, and hospital indemnity.

Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at: humanresources@flygrant.com.

If this sounds like a fulfilling role for you, please submit your resume today! We would love to have you on board as soon as possible!


Candidates may be subject to pre-employment background checks and drug testing as a condition of employment. 

G

Grant Aviation, Inc.

We’re an Alaskan-owned business known for our strong track record of safety, and for being one of the friendliest airlines in Alaska—we truly care about our customers and employees. The Grant workplace is both fun and challenging, and provides opportunities for staff to develop new skills and advance in their careers. To join our team, visit www.flygrant.com/about-us/careers/ ABOUT US We have operations in Anchorage, Bethel, Cold Bay, Dillingham, Dutch Harbor/Unalaska, Emmonak, Kenai and King Salmon, and serve communities throughout the Yukon-Kuskokwim Delta, the Aleutians, and Bristol Bay. We offer scheduled & charter flights and cargo services. Grant maintains an operating fleet that includes Cessna 207s, Piper PA-31-350 Navajos, Cessna Grand Caravans, GA8 Airvans and Beech King Air 200s. We are the proud recipient of several Accident Free awards from the Alaska Air Carrier's Association. OUR PHILOSOPHY We believe that air travel isn’t a luxury—it’s a necessity—and we are committed to providing safe, reliable and comfortable air travel for all of our customers, no matter where they live. Most of our communities don't have roads out of town, so our flights are critical for delivery of mail, food, medicine, health care, and transportation. We strive to constantly improve our operations to ensure smooth travel and enjoyable experiences. Our operations are professional, while staying true to our made-in-Alaska roots and commitment to the personal touch. OUR VALUES RELIABILITY. We fly where we say we’re going to, when we say we're going to. Our service will be safe, reliable and consistent. CUSTOMER SERVICE. We value our customers and strive to provide the best service possible. Our goal is to be the friendliest airline in Alaska. COMMUNITY. We are a reflection of the people we serve and we are engaged in our communities. From your celebrations to your heartaches, we are with you when you need us.
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