Kimbrell's Furniture Customer Service Representative
K
Kimbrell's Home Furnishings
K
Kimbrell's Furniture Customer Service Representative
Kimbrell's Home Furnishings
Posted 3 months ago
Full Time
, South Carolina
In Person
Smart Summary
Responsibilities
The CSR is responsible for delivering exceptional customer experiences and building long-term loyalty through professional engagement. They also support the sales team with outreach, manage customer financing applications, and handle daily store administrative operations.
Qualifications
You are passionate about helping people and building relationships, with a customer-first mindset and a sales-driven attitude. You will be responsible for delivering exceptional customer experiences, supporting sales growth, and assisting with customer accounts and financing.
Must Have Skills for ATS
POS systems
Job Description
- + Commision
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Are you passionate about helping people, building relationships, and being part of a high-energy retail team? Kimbrell’s Furniture is looking for a Customer Service Representative (CSR) who thrives on delivering exceptional customer experiences while supporting sales growth and long-term customer relationships.
Why Join Kimbrell’s?
At Kimbrell’s, we don’t just sell furniture—we create lasting customer relationships. This role is more than customer service; it’s a career opportunity with a path into leadership and sales roles. If you’re motivated, people-focused, and ready to grow, we want to meet you.
What You’ll Do
As a CSR, you’ll play a key role in ensuring every customer has a seamless and positive experience:
✨ Customer Experience & Engagement
- Deliver a welcoming and professional experience in every interaction
- Build strong relationships that drive loyalty and repeat business
- Guide customers through their journey—from first visit to ongoing support
- Partner with the sales team to help drive revenue
- Assist with follow-ups, outreach, and customer engagement
- Support promotions, events, and in-store initiatives
- Help customers understand financing options and payment plans
- Assist with credit applications and transactions
- Provide solutions-oriented support for account questions
- Maintain accurate records and documentation
- Use POS systems and tools efficiently
- Support daily store operations and team collaboration
- Strong communication and people skills
- A customer-first mindset with a passion for helping others
- Sales-driven attitude with the ability to build relationships
- Organized and able to multitask in a fast-paced environment
- Willingness to learn financial processes and systems
Your Future Starts Here
This role is a stepping stone to exciting career opportunities, including:
- Assistant Store Manager
- Store Manager
- Sales Consultant
At Kimbrell’s, you’ll be part of a team that values service, trust, and growth. If you’re ready to build a career—not just work a job—apply today.
*The above-listed are a few of the duties and responsibilities associated with the Customer Service Representatives' role and are not intended to be a comprehensive list of all duties*
K
Kimbrell's Home Furnishings
Boost Your Interview Chances
With Runway
See Your Fit for This Role
1-5 min
Your Score
?
Top Applicants
90%
Your Job Search Advantage
Key Gaps & Next Steps:
Address these in your resume & Interview
Top Strengths For This Role
Highlight these in your cover letter & interview
Your Interview Guide
A Personalized Interview Strategy
Freshest Opportunities
Never Miss a Good Fit
Get notified when jobs mach your criteria