Healthcare Administrative Associate, Family Medicine - North Main, Blacksburg

Carilion Clinic

Posted 3 months ago

Full Time

Blacksburg, Virginia

In Person

Smart Summary

Responsibilities

Maintain front-office workflow to optimize the efficiency of the medical practice and clinic. Duties include greeting patients, scheduling appointments, managing medical records, and processing billing and payments.

Qualifications

You have a high school diploma or GED and possess strong customer service skills, including excellent grammar, spelling, and knowledge of medical terminology. You are proficient in computer data entry, able to utilize electronic medical records, and have strong organizational and communication abilities.

Must Have Skills for ATS

medical terminology

data entry

electronic medical records

Microsoft Word

Microsoft Excel

Job Description

Employment Status:

Full time

Shift:

Any Day, Any Shift (United States of America)

Facility:

1420 North Main St - Blacksburg

Requisition Number:

R159077 Healthcare Administrative Associate, Family Medicine - North Main, Blacksburg (Open)

How You’ll Help Transform Healthcare:

This is Carilion Clinic ...

An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us. Here is the opportunity to apply your skills in a dynamic new environment and maximize your career growth with tools that will help enhance your professional development. We believe that by fostering a supportive and empowering work culture, we can create a positive impact in the world and achieve our goals together.

As a healthcare administrative associate, you'll play an important role by maintaining front-office workflow vital to optimizing the efficiency of the medical practice, clinic, and/or department.

The healthcare administrative associate job duties include, but may not be limited to the following:

  • Greets, screens, and provides service to patients and visitors.

  • Processes mail, fax, and other documents.

  • Maintains multi-line phone system/switchboard.

  • Schedules, registers, and checks patients in/out.

  • Maintains medical records.

  • Performs data management and spreadsheets.

  • Runs and maintains reports.

  • Performs charge entry.

  • Processes billing documents and researches and resolves issues.

  • Collect co-payments, deductibles, and other self-pay amounts at time of service.

  • Maintains cash box and receipt books.

What We Require:

Education: High school diploma or GED.

Experience: none

Licensure, certification, and/or registration: none

Life Support: none

Other Minimum Qualifications:

Must be customer driven, have strong grammar, spelling and punctuation skills, knowledge of medical terminology, knowledge of office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records and good organizational, communication, and interpersonal skills.  Knowledge of Microsoft software applications preferred (Word, Excel).  Ability to multi-task.

Recruiter:

RHONDA JOHNSON

Recruiter Email:

rejohnson@carilionclinic.org

For more information, contact the HR Service Center at 1-800-599-2537.

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color,  religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m. to 4:30 p.m., Monday through Friday.

For more information on E-Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits, Pay and Well-being at Carilion Clinic

Carilion understands the importance of prioritizing your well-being to help you develop and thrive.  That’s why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life – at work and when you’re away.


When you make your tomorrow with us, we’ll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:

  • Comprehensive Medical, Dental, & Vision Benefits
  • Employer Funded Pension Plan, vested after five years (Voluntary 403B)
  • Paid Time Off (accrued from day one)
  • Onsite fitness studios and discounts to our Carilion Wellness centers
  • Access to our health and wellness app, Virgin Pulse
  • Discounts on childcare
  • Continued education and training

Carilion Clinic

Carilion Clinic is a non-profit health care organization serving nearly one million people in Virginia through hospitals, outpatient specialty centers and advanced primary care practices. Led by multi-specialty physician teams with a shared philosophy that puts the patient first, Carilion is committed to improving outcomes for every patient while advancing the quality of care through medical education and research. For more information, visit CarilionClinic.org. Any text, graphics or images are for informational purposes only and not intended to be relied upon solely for medical advice nor as promotional endorsements of any third parties.
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