Administrative Assistant - Front Desk

Forj Medical

Posted 3 months ago

Full Time

Arden Hills, Minnesota

In Person

Smart Summary

Responsibilities

The Front Desk Administrative Assistant serves as the primary point of contact for visitors and callers while managing front-of-house operations. Responsibilities include providing general administrative support, coordinating with vendors, and assisting with office logistics and event setup.

Qualifications

You have at least one year of administrative or hospitality experience, along with proficiency in Microsoft Office Suite and basic office technologies. You are able to manage multiple tasks in a highly organized manner while maintaining a professional demeanor and strong customer service orientation.

Must Have Skills for ATS

Microsoft Office Suite

Job Description

Exceptional People. Hard Problems. Meaningful Careers. Big Impact.

Nowhere else can you touch as many life-changing medical technologies. At Forj Medical, we work side by side with more than 100 medical device companies from startups to global giants to bring life-enhancing technologies to market. Working with us means solving hard problems with extraordinary people in a collaborative work environment. Join us.

Job Summary

The Front Desk Administrative Assistant serves as the first point of contact for visitors, employees, and callers. Through the use of excellent communication skills, strong organizational abilities, and the capacity to manage multiple tasks efficiently, the incumbent ensures smooth front-of-house operations, provides general administrative support, and maintains a professional and welcoming environment.

Job Duties and Responsibilities 

Front Desk & Customer Service

  • Greet visitors, manage incoming calls, and answer general employee inquiries.
  • Maintain the lobby and reception area, including lobby displays, to ensure a clean, organized, and welcoming environment.

Administrative Support

  • Manage incoming and outgoing mail, including postage meter operation and coordination of package delivery.
  • Assist with scheduling recurring meetings and supporting all‑employee communications.
  • Manage temporary employee badges, ensuring site accessibility and security.
  • Manage the publications available in the lobby, including tracking subscriptions and flagging articles of special interest.
  • Prepare basic correspondence, forms, and materials and provide general administrative support across departments.
  • Assist with sorting, distributing, and filing documents.
  • Make routine travel arrangements (e.g., flight, hotel) as needed.

Facilities & Vendor Coordination

  • Sign for deliveries and manage front desk interactions with vendors.
  • Serve as a point of contact for vendors such as First Choice Coffee, Iron Mountain, Plunkett’s, and Plantscape.
  • Submit facility tickets for issues such as maintenance needs, sidewalk ice removal, and lobby repairs.

Office Operations & Supplies

  • Maintain office supply levels, track costs, and restock shared spaces including refrigerators.
  • Assist in preparing workspaces for new employees and contractors.

Event Assistance

  • Assist with event coordination, including for anniversary lunches, customer meeting lunches, and internal team events, through room setup, food ordering, and logistics.

Requirements

  • At least 1 year of administrative or hospitality experience
  • Proficiency in Microsoft Office Suite and basic office technologies
  • Strong customer service orientation and communication skills
  • Ability to manage multiple tasks in a highly organized manner
  • Professional demeanor and ability to handle confidential information

Working Conditions

  • On-site office and manufacturing environment
  • Works flexibly at both the St Paul and Arden Hills locations

EEO Statement

Forj Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Employment Requirement

Must be authorized to work in the United States. 

Compensation and Total Rewards Package

The salary range for this position is outlined below under "Job Details" and is dependent upon the individual's skills, experience, qualifications, and applicable employment laws. Beyond base salary, Forj offers a competitive Total Rewards Package. We offer health, dental, vision, 401K plans, and time off programs. You may also be eligible to participate in an annual bonus program which depends on various factors, including, individual and organizational performance. 

Forj Medical

Two proven leaders in medtech development and manufacturing have come together to create something extraordinary. Minnetronix, a trusted partner in designing and manufacturing advanced medical technology, and Intricon, an expert in components, microelectronics, and precision molding, are now Forj Medical—a united force shaping the future of lifesaving devices. With expanded capabilities, integrated processes, and a shared commitment to excellence, Forj Medical empowers medical device companies to break through barriers, shorten timelines, and make and market critical devices with confidence.
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