RCCS - Sales Representative - Consumer

Russell Cellular

Posted 3 months ago

Full Time

Springfield, Missouri

In Person

Smart Summary

Responsibilities

Proactively make outbound calls to new and existing Verizon customers to identify needs and recommend tailored products and plans. Maintain accurate records in CRM systems and collaborate with leadership to meet and exceed sales goals.

Qualifications

You have 1+ year of experience in sales, customer service, or a call center environment, coupled with excellent communication and interpersonal skills. You are goal-oriented with a strong ability to listen, identify opportunities, and close sales, maintaining accurate records in CRM systems.

Must Have Skills for ATS

CRM systems

Sales

Job Description

Why Russell Cellular?

The pay for the position includes a base rate of $15 per hour plus uncapped commission potential.

•    Unlimited Commissions
•    Health, dental, vision, and life insurance
•    Paid sick days and company holidays
•    Employer matched 401K
•    Listed in Inc. 5000's Fastest Growing Private Companies in America for 9 consecutive years and inducted into the Inc. Hall of Fame in 2018
•    Employee Assistance Programs
•    750+ locations in 43 states employing 2,600+ employees
•    Verizon discounts, sales contests, and incentives
•    Opportunity for growth and advancement 
•    Community involvement opportunities
•    Same-day pay options
•    Amazing company culture

Job Summary:
We are seeking a highly motivated and energetic Outbound Sales Representative to join our dynamic team.  In this role, you will be reaching out to both new and existing Verizon customers to understand their needs, offer tailored solutions, and build lasting relationships. This role is ideal for a motivated professional who thrives in a fast-paced, goal-driven environment and takes pride in helping customers stay connected.

Key Responsibilities

  • Proactively make outbound calls to prospective and existing Verizon customers.
  • Identify customer needs and recommend appropriate products, plans, and services.
  • Educate customers on Verizon’s solutions to drive revenue growth and customer satisfaction.
  • Maintain accurate records of all interactions and sales activities in CRM systems.
  • Meet and exceed individual and team sales goals.
  • Collaborate with peers and leadership to continuously improve sales strategies and performance.
  • Provide exceptional customer service, ensuring every customer feels valued and supported.

Qualifications

  • 1+ year of experience in sales, customer service, or a call center environment (preferred).
  • Excellent communication and interpersonal skills.
  • Enthusiasm for sales and customer engagement
  • Good sense of organization
  • Strong ability to listen, identify opportunities, and close sales.
  • Solid typing and Computer Skills
  • Goal-oriented with a track record of meeting or exceeding targets.
  • Positive attitude and pleasant demeanor are a must
  • Professional Appearance

Russell Cellular is a Verizon Authorized Retailer that has been in business since 1993. We are a part of Verizon's Major program and were awarded Verizon Wireless Partner of the Year for 2018. With over 750+ locations, across 43 states, and 2,600+ team members, our mission is to provide the best wireless experience to every customer, every time. As you will be the face of our team, we will offer you uncapped earning potential and opportunities for advancement.

Come and join us and be a part of the Russell Cellular success!

Equal Opportunity Employer Statement

Russell Cellular is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Russell Cellular makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Russell Cellular

Russell Cellular has over 700 locations throughout the U.S. Russell Cellular's team includes over 2200 employees and is one of the nation's largest Verizon Authorized Retailers in 43 States.
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