Remote Client Experience Specialist

AO Globe Life

Posted 3 months ago

Full Time

Orlando, Florida

Fully Remote

Smart Summary

Responsibilities

The specialist will virtually meet with clients via Zoom to guide them through available benefit programs. They are responsible for answering questions, providing professional guidance, and maintaining digital documentation.

Qualifications

You have strong communication and virtual conversation skills, are comfortable guiding clients through available programs, and can maintain digital records. This role requires a self-motivated and coachable attitude, with a laptop and reliable internet connection for remote work.

Must Have Skills for ATS

Zoom

communication

client support

relationship management

Job Description

Just graduated and ready to actually use your degree?

AO Globe Life is hiring individuals who want to build real-world skills in communication, client support, and relationship management—without being stuck in a traditional entry-level role.

In this position, you’ll connect with individuals who have requested information about available benefits. You’ll guide conversations, answer questions, and help create a smooth, professional experience from start to finish.

No cold calling. No door knocking. No chasing uninterested leads.


What You’ll Be Doing

  • Meet with clients virtually using Zoom

  • Walk individuals and families through available programs

  • Answer questions and provide clear, professional guidance

  • Support clients through the process and follow-up communication

  • Maintain simple digital records and documentation

  • Participate in training and skill development sessions


Why Recent Grads Apply

  • 100% remote — work from anywhere in the U.S.

  • Flexible scheduling

  • No experience required — full training provided

  • No cold calling or outbound prospecting

  • Clients have already requested to be contacted

  • Fast-track into leadership opportunities

  • Build real skills in communication, business, and client relations


What You’ll Need

  • Must be authorized to work in the United States

  • Laptop or computer with camera + reliable internet

  • Strong communication skills

  • Comfortable in virtual conversations

  • Self-motivated and coachable


About AO Globe Life

AO Globe Life has supported working families for over 70 years, partnering with unions, credit unions, and veteran associations nationwide. The company operates fully remotely and focuses on long-term development, service, and career growth.

AO Globe Life

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