Description

Job Summary

The busser assists servers and cocktail servers in all aspects of guest service. Bussers reset tables in a speedy,  professional and effective manner. Bussers Interact with the dining room/lounge guests, fellow employees, and  supervisors in a polite and courteous manner to ensure gracious hospitality. 

Duties and Responsibilities 

• Maintains professional appearance standards as directed in the Company Employee Handbook. • Anticipates and accommodates the needs of the guests in a timely manner. 

• Provides exceptional service with a positive attitude. 

• Maintain the general cleanliness and orderliness of the the dining area and entire venue. • Communicates the needs of guests to other team members, managers and chefs as needed. • Deliver, fill, re-fill water, as requested by guests and/or directed by servers. 

• Clears and resets tables, cleans table area, including banquettes, during service. 

• Helps ensure guest satisfaction through active participation in service. 

• Complies with Department of Health and Company safety and sanitation standards. • Possesses general knowledge of all food and beverage menus, and company policies & procedures. • Works as part of a team and provides help and support to all fellow team members. 

Sets-Up/Breaks-Down Stations and Performs Side-Work Including: 

• Ensures the dining area is clean and free of debris; wipes down tables, chairs and banquettes. • Sets tables with proper settings 

• Participates in, when available, marking tables for upcoming courses (apps, entrees, desserts). • Stocks dining room side stations with adequate supplies. 

• Empties dining room trash. 

• Cleans and organizes dining room supplies including storage.  

• Immediately reports all broken/damaged equipment to management.  

Requirements

Training Requirements 

? Learns from team members and shares knowledge. 

? Participates in pre-service meetings; attends department training sessions. 

? Completes Company training for their position. 

? Current state approved Food Handling Certificate. 

? Current state approved Alcohol Safety certification

Minimum Education and Qualifications 

• Previous hospitality experience required. 

• Previous busser experience preferred. 

• Previous experience in a high-volume restaurant/nightclub/lounge. 

Physical Demands and Work Environment 

• Must be able to stand, lift, and bend for extended periods of time. 

• Must be able to bend and lift up to 50 lbs. 

• Role may include job duties or tasks requiring repetitive motion. 

• Exposure to hot kitchen elements or cleaning materials. 

• Must be able to work and remain focused in a fast-paced and ever-changing environment. • Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends, and  holidays.