Mitigation Technician

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Paul Davis Restoration of the South Region

Posted 3 months ago

Full Time

Garner, North Carolina

In Person

Smart Summary

Responsibilities

Respond to emergency property damage situations caused by fire, water, storm, or mold to preserve property. Perform site surveys, moisture inspections, demolition, and set restoration equipment while documenting progress in the RMS system.

Qualifications

You have a high school diploma or GED and a year of experience in a craft, trade, or manual labor position. You are able to work independently and with a team, operate a company vehicle safely, and communicate effectively with customers.

Must Have Skills for ATS

IICRC certification

RMS

Xactimate

MICA

iPhone

iPad

Job Description

Benefits:
  • Medical, Dental, and Vision
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Opportunity for advancement
  • Training & development
Mitigation Technician 
Starting at $16.00 -$20.00 + Benefits

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career? 

Join the Paul Davis Team!
Our company's mission is to provide opportunities for great people to deliver best in class results.  There is a path for career growth, promotions and your future.  We will train you!

Mitigation Technician - RestorationThe Mitigation Technician position is a career in property damage restoration industry, primarily responsible for responding to emergency and property damaging situations. Our team is accountable for addressing the property and the customer with skill, knowledge, and professionalism and for preserving as much of the property as possible while working safely and efficiently on the job site.       
RESPONSIBILITES:         
  • Work safely in residential and commercial properties that have been damaged by fire, water, storm, and/or mold
  • Survey damage within the property
  • Evaluate and record damage to all items within the property
  • Demolition of structural damage to properties through the use of hand and power tools  
  • Perform initial site visits
  • Conduct moisture inspections
  • Set restoration equipment within guidelines 
  • Complete assigned tasks and notes  in our primary operating system (RMS) 
  • Take photos of jobs assigned at start, completion, and throughout the process
  • IICRC certification available as IICRC classes are offered 
Competency – Knowledge, Skills and Abilities:
  • Knowledge of technology (iPhone, iPad, computer)
  • Customer Service Skills
  • Ability to learn and operate our primary operating systems: RMS, Xactimate, MICA and additional systems as requested
  • Ability to create documents
  • Ability to answer and communicate with customers over the phone and face to face
  • Ability to work independently and / or with a team
  • Ability to participate in an on-call schedule
  • Ability to work within hazardous environments safely
  • Ability to operate a company vehicle safely
  • Maintain a level of confidentiality
Preferred Education and Experience: 
  • High School Diploma or GED 
  • Customer Service experience
  • 1 plus year experience in a craft, trade, or manual labor position or equivalent schooling
Physical Requirement
  • Constantly move about job sites; stairs, walkways, roofs, crawl spaces
  • Occasionally requires a ladder to complete jobs
  • Must be able to communicate and converse with customers over the phone and face to face
  • Frequently will lift up to 60lbs
  • Ability to safely operate a company vehicle
Make an impact now: Paul Davis is proud of our 56-year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee and client focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients though our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability:   Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. 

Disclaimer: Paul Davis Restoration is an equal opportunity employer.  Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

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Paul Davis Restoration of the South Region

At Paul Davis Restoration of Suburban Maryland and D.C., is a commercial and residential fire and water restoration company. Helping other is our calling. Every member of our team brings experience, professionalism, and industry certifications to the tablet. Our compassion for our community truly sets us apart. We care deeply about the people we serve, and we’re committed to restoring not just homes, condominiums, apartments, and businesses, but lives. Our local office has been in business for over 35 years. Our leadership has shaped a culture of empathy. Many of our team members have been in the restoration industry for over 20 years, having faced every imaginable disaster—from fires, to floods, sewage backups, biohazards, etc. The reward is seeing families return to their homes and businesses reopen with renewed hope. Beyond our day job we’re proud to be active members of our community. We regularly volunteer our time, skills, and resources to support organizations locally and nationally. We understand that trusting someone to restore your property is a leap of faith. We bring calm to the chaos and provide peace of mind when it’s needed most. "When things go wrong, we do what's right!"
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