Sales Advocate FT (30289)

Cricket Wireless

Posted 3 months ago

Full Time

Dallas, Texas

In Person

Smart Summary

Responsibilities

The Sales Advocate is responsible for selling no-contract wireless phones, service plans, and accessories while providing outstanding customer service. Duties include maintaining store cleanliness, managing administrative tasks, and participating in outside sales promotions.

Qualifications

You have a high school diploma/GED or equivalent experience, along with at least one year of retail sales or customer service experience. You are proficient in basic computer skills, including word processing, spreadsheets, and Point-of-Sale systems, and possess strong customer service and sales abilities.

Must Have Skills for ATS

Cricket Wireless

ATT

word processing

spreadsheets

Point-of-Sale systems

cash handling

Job Description

Job DetailsJob Location: DFW 364 COLUMBIA - Dallas, TX 75226Position Type: Full TimeSalary Range: $11.00 - $13.00 Base+Commission/monthTalk4less Wireless is an authorized Cricket Wireless Dealer that helps bring the ATT brand to life. Part of our success comes from the devotion and involvement of our CEO, and the culture he brings into the organization. The foundation of this company was built on hard work and dedication based on 3 key factors, marketing of the business, sales process, and customer service engagement. Talk4less is looking for ambitious, goal-oriented, passionate, tenacious, assertive, confident, motivated, competitive, honest, sales representatives who place an emphasis on customer service and retention above all else. We evaluate the strengths and weaknesses for each individual team member and place them in a position to succeed. Additional talents and skills are always welcome, and extra incentives may be earned if we find a way to apply it to the business but most importantly, we are looking for individuals that are coachable and willing to do the job. Join our team and be part of something great, be part of our future success. * * Wireless consultant job duties include: Customer service, greeting in a friendly & timely manner, creating a positive work environment Being knowledgeable and proactive in learning new promos, price changes, and policy updates Proficiency in administrative and operational tasks – filing paperwork and forms, being communicative with management to resolve issues, etc. Maintains store cleanliness, stocks accessories, and keeps displays current and compliant to corporate standards Utilizes time management, shows up on time and has store ready to open, closes store properly and makes sure all sensitive items have been secured Passionate customer advocate with the desire to be yourself when connecting and having fun with our customers. Desire to be a part of the game-changing Cricket store team. Competitive drive and confidence to succeed in a fast-paced sales environment. Willingness to work alongside peers and store leaders, learning and sharing best practices, while serving customers and providing resolutions to issues. Effective at balancing customer experience and performance goals. Sell no-contract wireless phones, service plans and accessories in a fast-paced environment Deliver outstanding service striving to retain and gain customers Participate in outside sales events or promotions Work flexible hours, weekends and holidays at various locations Wireless consultant minimum requirements include: High school diploma/GED, or equivalent experience One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required Management experience is not required, but preferred for moving further into store management/ownership Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling QualificationsWireless consultant minimum requirements include: High school diploma/GED, or equivalent experience One year of retail sales or customer service experience; wireless sales (AT&T, Verizon, Sprint, T-Mobile, Boost Mobile, Cricket, etc.) is preferred but not required Management experience is not required, but preferred for moving further into store management/ownership Proficiency with word processing, spreadsheets, basic computer skills, troubleshooting, Point-of-Sale systems, and cash handling

Cricket Wireless

Talk4Less Wireless was created in 2003, the year we opened a small tent and table at a Swap Meet in El Paso, Texas. Since then, we have aspired to provide a superior retail experience with incredible customer service and the best product offering to our clients. Over the past 15 years, our company has grown to operate over 220 Cricket stores across the country, including 30 in El Paso. As we position ourselves for the future, we are committed to the same ideals that have helped us succeed thus far.
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