Company Description

Skillbridge Academy is dedicated to helping individuals and organizations grow through innovative learning experiences, professional training, and career-focused development programs. Our team values communication, collaboration, and creativity, creating an environment where professionals can build meaningful careers while contributing to impactful projects.

Job Description

We are currently seeking a motivated and professional Customer Service Agent to join our growing team in Baton Rouge, LA. The ideal candidate is detail-oriented, communication-focused, and passionate about delivering outstanding customer experiences. This role involves assisting clients, resolving inquiries, and supporting daily operations while maintaining a high level of professionalism and efficiency.

Responsibilities

• Provide excellent customer support through phone, email, and in-person interactions
• Respond to customer inquiries in a timely and professional manner
• Maintain accurate customer records and update information as needed
• Assist clients with service-related questions and solutions
• Collaborate with team members to improve customer satisfaction
• Handle administrative and operational support tasks
• Maintain a positive and professional attitude when assisting customers

Qualifications

• Strong verbal and written communication skills
• Excellent organizational and multitasking abilities
• Ability to work effectively in a team-oriented environment
• Professional demeanor and customer-focused mindset
• Strong problem-solving and interpersonal skills
• Basic computer proficiency and ability to learn internal systems
• Adaptability and willingness to grow professionally

Additional Information

• Competitive salary
• Career growth opportunities
• Professional development and skill-building opportunities
• Supportive and collaborative work environment
• Full-time position with stable scheduling
• Opportunity to work with a dynamic and growing team