Grant Aviation is an Alaskan regional air carrier serving rural Alaska since 1971. With bases in Bethel, Emmonak, Dillingham, King Salmon, Cold Bay, Dutch Harbor, Kenai, and Anchorage, Grant Aviation provides scheduled air transport of passengers, cargo, and mail, as well as air ambulance and charter service. Grant Aviation employs approximately 400 people.

We believe that air travel isn't a luxury - it's a necessity - and we are committed to creating a safe, friendly, and reliable experience for all our customers.

Our company is built upon respect for our customers, employees, and communities, and we constantly work to improve our operations to ensure smooth travel and enjoyable experiences. We are professional, while staying true to our Alaskan roots and commitment to the personal touch.

POSITION: Customer Service Agent

Are you interested in:

Booking reservations for passengers' baggage, and cargo.
Resolving customer service issues.
Processing payments in varying forms.
Processing various reports and perform data input.
Interacting with customers in person, by email and/or over the phone.
Performing additional duties as assigned.

Preferably you:

Have a High School Diploma or equivalent (required)
Have one (1) year of customer service experience
Are able to lift approximately 20 pounds
Live on the road system near our location

Your Perks:

Medical, dental, and vision.
Company-paid life insurance and AD&D.
PTO and paid holidays.
Flight benefits.
401(k) program.
Employee assistance program.
HSA for qualified plans.
Voluntary life insurance and AD&D.
Voluntary short- and long-term disability.
Voluntary accident, critical illness, and hospital indemnity.

Grant Aviation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates seeking reasonable accommodation in the recruitment or employment processes should contact Human Resources at: humanresources@flygrant.com.

If this sounds like a fulfilling role for you, please submit your resume today! We would love to have you on board as soon as possible!

Candidates may be subject to pre-employment background checks and drug testing as a condition of employment.

We’re an Alaskan-owned business known for our strong track record of safety, and for being one of the friendliest airlines in Alaska—we truly care about our customers and employees. The Grant workplace is both fun and challenging, and provides opportunities for staff to develop new skills and advance in their careers. To join our team, visit www.flygrant.com/about-us/careers/ ABOUT US We have operations in Anchorage, Bethel, Cold Bay, Dillingham, Dutch Harbor/Unalaska, Emmonak, Kenai and King Salmon, and serve communities throughout the Yukon-Kuskokwim Delta, the Aleutians, and Bristol Bay. We offer scheduled & charter flights and cargo services. Grant maintains an operating fleet that includes Cessna 207s, Piper PA-31-350 Navajos, Cessna Grand Caravans, GA8 Airvans and Beech King Air 200s. We are the proud recipient of several Accident Free awards from the Alaska Air Carrier's Association. OUR PHILOSOPHY We believe that air travel isn’t a luxury—it’s a necessity—and we are committed to providing safe, reliable and comfortable air travel for all of our customers, no matter where they live. Most of our communities don't have roads out of town, so our flights are critical for delivery of mail, food, medicine, health care, and transportation. We strive to constantly improve our operations to ensure smooth travel and enjoyable experiences. Our operations are professional, while staying true to our made-in-Alaska roots and commitment to the personal touch. OUR VALUES RELIABILITY. We fly where we say we’re going to, when we say we're going to. Our service will be safe, reliable and consistent. CUSTOMER SERVICE. We value our customers and strive to provide the best service possible. Our goal is to be the friendliest airline in Alaska. COMMUNITY. We are a reflection of the people we serve and we are engaged in our communities. From your celebrations to your heartaches, we are with you when you need us.

Customer Service Agent

Customer Service Agent

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