Outdoor Living Consultant (Collaborative Team / No Cold Calling)

RECREATION UNLIMITED

Posted 5 months ago

Full Time

Noblesville, Indiana

In Person

Smart Summary

Responsibilities

Manage the concierge customer experience by guiding families through product selection via CRM, phone, email, and chat. Maintain strong customer relationships from initial contact through final installation while helping improve internal systems.

Qualifications

You are a team-oriented individual with a passion for helping people and a desire for a career in sales with a strong work-life balance. You possess strong communication and computer skills and are comfortable working in a collaborative, customer-focused environment.

Must Have Skills for ATS

CRM

sales incentives

commissions

Job Description

Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Free food & snacks
  • Free uniforms
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Vision insurance
  • Wellness resources
 
Schedule:
Tuesday – Saturday, 10:00 AM – 6:00 PM (Consistent, Full-Time)
Culture:  Team-First / Concierge Style

Are you tired of the "Retail Grind" or "Shark Tank" sales?

If you love helping people but hate the 9:00 PM mall shifts, the cut-throat competition for leads, and the "hard sell" tactics that feel outdated and annoying—we have a seat for you.

At Recreation Unlimited, we’ve been a family-owned staple for over 30 years. We don’t sell "units"; we sell the best day of a kid’s summer, a parent’s nightly escape, and quality family time. We’re looking for a Customer Experience Advisor who wants a career, not just a retail job.

Why we’re different:

  • No "Sharks" Allowed: We use a collaborative team model. We win together, and we support each other. You’ll never have to worry about a coworker "stealing" your lead.

  • Inbound Only: All our leads come from customers who personally reached out to us. No cold calling. No chasing people who don't want to talk.

  • Concierge, Not "Closer": We take a consultative approach. You are an advisor helping families find the product that fits their lifestyle and budget.

  • Life-Work Balance: We work 10:00 AM to 6:00 PM. No late nights, and a consistent Tuesday–Saturday schedule so you can actually plan your life.

What’s in it for you?

  • Health & Wellness: Full QSEHRA Health Benefits (we contribute $512/month toward the plan of your choice).

  • Time Off: Generous PTO (80 hours in your first year) + 5 Paid Sick Days + Paid Holidays.

  • The Perks: Gym membership reimbursement, free snacks/drinks, and exclusive product discounts.

  • The Pay: Competitive salary + cash bonuses, sales incentives, and advanced team-based commissions.

What you’ll be doing:

  • Guiding the Journey: Managing the "concierge" experience through our CRM, following up with families via phone, email, and chat.

  • Expert Advising: Becoming a pro on our hot tubs, playsets, and structures to help customers make the best choice.

  • System Building: We are growing fast! We want someone who sees a "bottleneck" and helps us build a better system to fix it.

  • Relationship Management: Maintaining productive, happy relationships with customers from the first hello to the final installation.

Who you are:

  • A Team Player: You genuinely enjoy making your fellow employees better and uplifting those around you.

  • Reliable & Action-Oriented: You do what you say you’re going to do. When you see a problem, you don't wait for permission—you take action.

  • Tech-Savvy: You’re comfortable with computers, CRMs, and online sales tools.

  • A Positive Force: You bring a great attitude to the showroom every single day.

Qualifications:

  • High School Diploma (Bachelor’s preferred, but we value experience and personality more).

  • Ability to work Tuesday – Saturday, 10:00 AM – 6:00 PM.

  • Prior retail or customer service experience is a plus, but we are happy to train the right "people person."

Ready for something different?

If you’re a self-starter who is tired of the cut-throat sales world and wants to work for a progressive, locally-owned business that actually cares about your growth, we’d love to meet you.

RECREATION UNLIMITED

Under the same ownership in Indianapolis for over 25 years, Recreation Unlimited has become a trusted provider of all things outdoors for both the home (hot tubs, playsets, basketball goals, trampolines, modern sheds and gazebos) and commercial settings (play structures and amenities for schools, parks, day cares, apartments, etc). We have the largest hot tub showroom, and are the largest full service commercial playground contractor in the state. We are also the biggest retail location of Goalrilla basketball goals in the country.
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