Housekeeping

Z

ZMC Hotels, LLC

Posted 3 months ago

Full Time

Duluth, Minnesota

In Person

Smart Summary

Responsibilities

Responsible for cleaning guest rooms, including bathrooms and linens, and replenishing toiletries and supplies. The role also involves responding to guest requests and managing lost and found items to ensure a high-quality stay.

Qualifications

You have excellent attention to detail and strong guest service skills, with the ability to maintain a high standard of cleanliness in guest rooms. You are capable of performing physically demanding tasks, including standing for extended periods and lifting up to 20 pounds, while effectively communicating with guests and team members.

Job Description

Company OverviewWe provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth.  We hire friendly employees who provide quality service. Job SummaryIt’s time to clean! Replenishing supplies in guest rooms, changing linens, and disinfecting are some of the responsibilities we will be asking of you. If you like to be in a fun and fast-paced environment- we are the place for you. We ask that you make our guests' stay as comfortable and enjoyable as possible, and we would like to make your job environment the same. This position allows you to work solo or with a small group of awesome individuals while still being a part of a bigger team. Responsibilities:
  • Cleans showers, toilets, and sinks
  • Replenishes toiletries, soap, lotion, paper products
  • Clean guest laundry washer/dryer, table, mop floor as needed.
  • Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner.
  • Deliver items to guest rooms as needed such as towels, extra pillows, supplies, and respond to guest requests in a timely and courteous manner.
  • Report and deliver lost & found items to the appropriate office/ department.
  • Work in a team environment and assist and support all members of the team to ensure a great hotel stay experience for the guests.
 Qualifications:
  • Highly organized.
  • Must be able to work the majority of the shift in a standing position, constantly moving, and able to lift 20 pounds.
  • Strong Guest Service Skills
  • Must have attention to detail and be customer service oriented.
  • Ability to communicate satisfactorily with guests, management, and co-workers.
 Benefits/Perks:
  • Medical, Dental, and Vision insurance options
  • Paid time off and 401(k) for full-time employees
  • All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus discounts on other hotels managed by ZMC Hotels
  • Regular opportunities for bonuses
  • $250 referral bonus for you and a referred associate
  • DailyPay: access to your already earned wages before payday
  • Upward mobility and opportunities for growth within the company
 

Z

ZMC Hotels, LLC

ZMC Hotels has deep roots in the hospitality business. Managing 47 hotels across 17 states consisting of over 5,000 rooms, we deliver proven expertise, oversight, and excellence with an entrepreneurial spirit that consistently elevates performance. We partner with Hilton, Marriott, Hyatt, IHG, and other major hotel brands, with dynamic properties in diverse markets from coast to coast. ZMC Hotels has experience managing hotels under multiple brand affiliations as well as private label hotels, unique restaurants, bars and banquet facilities. Join our team! www.zmchotels.com/jobs
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