Turner Pest Control
Turner Pest Control
Posted 3 months ago
Full Time
Jacksonville, Florida
In Person
Smart Summary
Responsibilities
The role involves making 50-80 outbound calls daily to schedule annual termite renewal appointments and manage multiple territory calendars. The specialist is responsible for maintaining customer retention, inputting data into industry systems, and resolving customer inquiries.
Qualifications
You have a minimum of one year of call center experience and strong verbal and written communication skills. You are proficient with Microsoft Office applications and possess the ability to multitask, manage time effectively, prioritize tasks, and maintain a customer-focused approach in a fast-paced environment.
Must Have Skills for ATS
Microsoft Office
Word
Excel
PowerPoint
Outlook
call center
Job Description
Turner Pest Control is looking to add a goal oriented individual, who is organized, disciplined, hardworking, and eager to join a great culture, a great company, and start a new career. This position requires an individual with successful verbal skills that can multi-task and retain customers for their annual termite renewal. Requires effective appointment scheduling and navigating multiple calendars. Providing excellent customer service with a friendly and positive attitude is a must!
Turner Pest Control is proud to offer our employees a host of outstanding benefits!
What You'll Get... We want to help our employees build a great career and a great future. At Turner Pest Control, you'll have access to these great benefits!
Health and Well-being:
Financial Security:
Work/Life Balance:
What You'll Do...The successful candidate will demonstrate strong verbal communication skills and the ability to manage a high volume of calls, emails, and voicemails efficiently. This role involves making 50–80 outbound calls per day to schedule renewal appointments while accurately inputting data into an industry-specific system. The candidate will be responsible for coordinating and managing multiple schedules across various territories, addressing customer inquiries, and resolving issues with a problem-solving mindset. Additionally, they will be expected to consistently achieve established goals for scheduling close rates.
Who You Are...What does it take to be a successful Customer Service Representative at Turner Pest Control? For starters, you'll have an inner drive to make the sale and make the customer happy! You'll also have...
Who We Are... Turner Pest Control has protected homes and businesses across Florida for over 50 years with expert, eco-friendly pest management solutions. As one of the fastest-growing pest control companies in the state and ranked among the top 100 in the U.S., we take pride in combining innovative services with our strong family values. Our certified specialists provide comprehensive pest, termite, lawn, mosquito, and wildlife management, ensuring year-round protection with no long-term contracts. With flexible scheduling, no-obligation quotes, and a satisfaction guarantee, Turner Pest Control delivers personalized concierge care you can trust to keep our customer's property pest-free year-round.
EOE/M/F/Vet/Disabled
Turner Pest Control is a Drug-Free Workplace
Turner Pest Control
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