Temporary Valet Key Attendant/Cashier - Hilton Waikoloa Village

Hilton

Posted 3 months ago

Full Time

, Hawaii

In Person

Smart Summary

Responsibilities

Responsible for greeting guests and processing all parking transactions and associated fees using the point-of-sale system. Tasks include managing the parking booth, maintaining accurate records of charges, and directing traffic flow.

Qualifications

You have at least one year of customer service experience and the ability to handle various payment methods. You will be responsible for greeting guests, processing parking transactions, and managing the parking booth area.

Must Have Skills for ATS

customer service

point-of-sale (POS) system

cash handling

credit card processing

Job Description

Hilton Waikoloa Village is seeking a Temporary Valet Key Attendant/Cashier. Hawaii Island's only 62-acre Hawaiian paradise with 3 one of a kind outdoor swimming pools. If you have the drive and passion for providing memorable experiences for guests, this is the position for you!

This is your opportunity to join the Hilton team and find out why we are named #1 Best Hospitality Company to work for!

Shift Pattern: MID PM - 5 shifts per week: 2pm - 10pm

Pay Scale: $23.48 - $26.09

Temporary employment: *End date varied

The ideal candidate will have:

  • Ability to handle various methods of payment.

  • 1 year customer service experience.

What will I be doing?

As a Valet Parking Cashier, you would be responsible for greeting guests and processing all parking transactions and associated fees in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

  • Greeting and departing guests in a timely, friendly and efficient manner.

  • Total, process and collect payments from guests and all parking transactions to include, but not limited to, using the point-of-sale system, handling money, managing a bank, reporting discrepancies, processing credit and debit cards, making change and processing gift certificates, cards, vouchers and credits.

  • Operate and manage the parking booth area.

  • Maintain accurate records of parking-related charges and fees including, but not limited to parking rates, validations, accrued parking time, vehicles in the hotel's care, etc.

  • Manage the flow of traffic, as needed.

  • Respond to guest inquiries and requests in a timely, friendly and efficient manner.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality - We're passionate about delivering exceptional guest experiences.

  • Integrity - We do the right thing, all the time.

  • Leadership - We're leaders in our industry and in our communities.

  • Teamwork - We're team players in everything we do.

  • Ownership - We're the owners of our actions and decisions.

  • Now - We operate with a sense of urgency and discipline.

In addition, we look for the demonstration of the following key attributes:

  • Quality

  • Productivity

  • Dependability

  • Customer Focus

  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodation, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all!

Hilton

As the most recognized hospitality brand in the industry, guests around the globe rely on us as a trusted place for their stay. With 600+ hotels located in the world’s most exciting destinations, we are the place where people gather to experience exceptional hospitality, inspiring design, and energizing and often award winning bars and restaurants. We Are Hilton. We Are Hospitality.
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